Refuge Support Worker

2 weeks ago


Worthing, United Kingdom Safe In Sussex Full time

**Refuge Support Worker**

**Would you like to be part of our team, working to prevent domestic abuse in all its forms and to support and empower those affected by it?**

We provide a range of practical and confidential help and support services for residents in West Sussex, including refuge accommodation for women and their children, recovery support groups, 1 to 1 guidance and advocacy, training and support for professionals, and educational programmes on healthy relationships for all adults and children.

As a **Refuge Support Worker** your job will be to provide practical and emotional support to women and their children at a time when they need it most, ensuring that they have a safe and welcoming place to live while we help them work towards taking control of their own lives and rebuilding their self-esteem. This will include supporting them to access housing, welfare, benefits and legal advice.

Location: Around the Worthing area (with travel across West Sussex required at times)

Hours: 20 hours per week, Monday to Friday from 12.30 pm to 4.30 pm (negotiable)

**Salary**: £13,896 per annum (equivalent to £25,708 full time)

Benefits: 5 working weeks holiday plus bank holidays (pro rata)

Auto-enrolment into the NEST pension scheme after 3 months’ service

Enhanced sickness pay after probationary period (6 months)

Personal and professional development opportunities

Employee Assistance Programme (24 hour access to wellbeing, legal and family support)

**Your role will be busy, interesting and varied, but key responsibilities will include**:

- Welcoming new residents into the refuge, ensuring their rooms are ready and providing a full induction
- Assessing residents’ support needs, and providing practical and emotional support to them through regular key working sessions, ensuring they engage with their individual support plans
- Encouraging a supportive environment in the refuge, organising regular house meetings and activities for the women and positive interaction with their children
- Working in partnership with voluntary and statutory organisations, including Local Authorities and Children’s Social Care and other external agencies, keeping up to date with local resources and services available
- Supporting residents to access benefits, legal assistance, GP and mental health support if required
- Offering a support plan for residents when the times comes for them to move on from refuge
- Ensuring any safeguarding issues for children or vulnerable adults are raised immediately as per our safeguarding policies.

**This job could be right for you** **if you have**:

- 2 years’ experience of working with vulnerable client groups
- a good working knowledge of domestic violence/ abuse related issues
- sound knowledge of safeguarding vulnerable adults and/or children
- some knowledge or direct experience of the benefits system (e.g. housing, universal credit, PIP)
- effective and sensitive communication skills
- good administrative skills, including PC use for accurate record keeping and reporting

Above all else, we would like to hear from you if you are passionate about working hard to ensure that our refuge service provides a place of safety where women and their children can begin to rebuild their lives.

**To Apply**
- Please note that due to the nature of the work this post has a genuine occupational requirement to be open to females only and is exempt under the Equality Act 2010 pursuant to Schedule 9, Part 1. As part of our commitment to equality, diversity and inclusion, we actively encourage applicants from Black, Asian and Ethnic Minority backgrounds. Unfortunately, the layout of our Refuge accommodation makes this role unsuitable for wheelchair users._

**Job Types**: Part-time, Permanent

Pay: £13.36 per hour

Expected hours: 20 per week

**Benefits**:

- Additional leave
- Bereavement leave
- Casual dress
- Company pension
- Health & wellbeing programme
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person

Application deadline: 10/05/2024
Reference ID: RSW0224


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