Receptionist/administrative Assistant
4 weeks ago
We have an exciting opportunity within our busy GP surgery for new members of reception staff to join our well skilled team at the The Iver's Practice.
We are an ambitious GP practice looking for motivated people who want to succeed in healthcare and provide great customer care.
We are looking for intelligent and quick learning individuals, with the following skills/traits:
- Experience in a GP or Healthcare setting
- EMIS knowledge
- Excellent customer service manner
- Flexible approach, and happy to learn new skills
EXPERIENCE PREFERRED BUT NOT ESSENTIAL, AS TRAINING WILL BE PROVIDED.
You will be working with our front-line clinical teams over two sites to support the delivery of the highest quality primary care service to our patients. More specifically, Medical Receptionists will be responsible for helping to maintain a friendly but effective first-line of patient contact, deal with patient tasks appropriately, follow our systems and protocols and keep the practice presentable and safe.
Day to day responsibilities include answering patient queries on the phone, booking patients with the right clinician, calling patients to book them in for health checks and vaccinations. You’ll need to follow our systems, policies and procedures carefully and ensure that you maintain confidentiality at all times.
The post can be quite challenging at times so a calm approach is vital
**Job Types**: Full-time, Part-time, Permanent
**Salary**: From £11.44 per hour
Expected hours: No more than 37.5 per week
**Benefits**:
- Additional leave
- Company pension
- On-site parking
- Sick pay
Schedule:
- Overtime
Work Location: In person
Application deadline: 30/04/2024
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