Internal Sales Administrator
2 weeks ago
**Equal opportunities**
**Responsibilities Include**:
- Be responsible for the day-to-day administration of selected accounts.
- Establish and build rapport with your customers.
- Process customer orders in a timely manner with attention to detail.
- Supplying order progress information to the customer.
- After care support, where necessary, on completion of sales.
- To help develop, maintain and support the data accuracy and use of salesforce CRM within the Internal Sales team
- To help progress leads and help support the external sales team with growth potential opportunities
- Handling complaints and escalating to the appropriate internal departments when required.
- Communicate with other departments within the business
- Ad hoc tasks/duties as and when required.
**Work Experience**:
- Experience of Sales Admin desirable
- Previous knowledge of working within Aluminium industry and/or in Stockist sector would be highly advantageous
**Education & Specific Skills**:
- A good level of MS and IT competency is required. Prior experience of the use of CRM systems would be a distinct advantage (especially Salesforce).
- Experience with spreadsheets/excel and or working with ERP systems (Movex, Cimalex,) would be an advantage but is not essential.
- Good English language skills - both written and verbal.
**Personal Characteristics**:
- Being able to communicate effectively at all levels
- Integral team player both locally and nationwide with other business units.
- Positive attitude and approachable attitude.
- Attention to detail.
- Confident telephone manner.
- Ability to manage workload and prioritise effectively.
**Our Company Values**
**Care** - Care for the work, our customers and our products
**Collaboration**- Work alongside the team and other Hydro sites to create the best results
**Courage**:
- Innovation and having the courage to try something new to improve process
**Our Rewards**
**Job Types**: Full-time, Permanent
**Salary**: From £24,000.00 per year
**Benefits**:
- Life insurance
- On-site parking
- Private medical insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Safety bonus
Work Location: In person
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