Internal Sales Administrator

2 weeks ago


Gateshead, United Kingdom Hydro Aluminum UK - Hydro Extrusions Full time

**Equal opportunities**

**Responsibilities Include**:

- Be responsible for the day-to-day administration of selected accounts.
- Establish and build rapport with your customers.
- Process customer orders in a timely manner with attention to detail.
- Supplying order progress information to the customer.
- After care support, where necessary, on completion of sales.
- To help develop, maintain and support the data accuracy and use of salesforce CRM within the Internal Sales team
- To help progress leads and help support the external sales team with growth potential opportunities
- Handling complaints and escalating to the appropriate internal departments when required.
- Communicate with other departments within the business
- Ad hoc tasks/duties as and when required.

**Work Experience**:

- Experience of Sales Admin desirable
- Previous knowledge of working within Aluminium industry and/or in Stockist sector would be highly advantageous

**Education & Specific Skills**:

- A good level of MS and IT competency is required. Prior experience of the use of CRM systems would be a distinct advantage (especially Salesforce).
- Experience with spreadsheets/excel and or working with ERP systems (Movex, Cimalex,) would be an advantage but is not essential.
- Good English language skills - both written and verbal.

**Personal Characteristics**:

- Being able to communicate effectively at all levels
- Integral team player both locally and nationwide with other business units.
- Positive attitude and approachable attitude.
- Attention to detail.
- Confident telephone manner.
- Ability to manage workload and prioritise effectively.

**Our Company Values**

**Care** - Care for the work, our customers and our products

**Collaboration**- Work alongside the team and other Hydro sites to create the best results

**Courage**:

- Innovation and having the courage to try something new to improve process

**Our Rewards**

**Job Types**: Full-time, Permanent

**Salary**: From £24,000.00 per year

**Benefits**:

- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Safety bonus

Work Location: In person



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