Coupa Improvement Manager

4 weeks ago

Birmingham Business Park, United Kingdom Inchcape Retail Limited Full time

**Coupa Improvement Manager**

**Remote Working**

**Competitive Salary + Employee Benefits**

**Benefits**

As a Coupa Improvement Manager you will receive a competitive base salary, we also offer great benefits including:

- Vehicle purchase discounts - There are plenty ways that you & your family can Drive with Us at Inchcape, from vehicle discounts to service offers. Own your dream car for less.
- A pension that pays - Our flexible pension scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis
- Save as you earn plan
- reap the rewards of Inchcape’s success and effortlessly grow your savings. Save every month for a set period in order to buy Inchcape shares at a discounted price.
- Life Assurance - we give you the peace of mind when you need it most
- Health Shield Cash Plan - Supporting your health and your wallet, this benefit reimburses you the cost of everyday health care from prescriptions to dental work.
- Employee Discounts with The Showroom - make your salary go further with the discounts and cashback offers available at over 1000 retailers
- Employee Assistance Programme - We take employee wellbeing seriously at Inchcape, we offer a programme to support all our colleagues and families with whatever challenges they may face at work or at home 24/7 365 days a year.
- And much more

**Job Introduction**

The Coupa Supplier Portal (a procurement/PTP solution) was implemented in Inchcape around 18 months ago, however the solution and the associated business processes have not been effectively embedded into the business to-date.

**Responsibilities**:

- Baseline and document end to end current Coupa process to include all stakeholder touch points identifying key opportunities for improvement
- Work with each franchise to relaunch Coupa processes and truly engage the business to improve usage and accuracy
- Update existing Standard Operating Procedures (SOPs)
- Work with each franchise to embed 'best practice processes’ with measurable action plan and regular review.
- Own and document (with action plan) the Coupa dispute process with clear measures of success defined
- Support a culture of continuous improvement through root cause analysis, data gathering and problem solving.
- Stakeholder Management with Procurement / RTR to ensure full engagement and alignment
- Re-engage the business-based team of Coupa champions, providing direction, support and mentoring to facilitate support to Business Stakeholders and external Suppliers. Redefine the Coupa champion role to compliment business strategy.
- Enhance the standard Coupa training to provide more targeted accessible training for all Coupa users.
- Establish support infrastructure for Coupa users - both internal and external stakeholders - to address queries on a timely basis, to improve appreciation of the system and secure long term user engagement.

**Skills & Experience Required**
- Qualified accountant (minimum 5 years post qualification experience)
- Ability to identify and understand end to end Coupa process and associated 'pain points’ supported by transparent data analysis
- Ability to translate data analysis into measurable action plans
- Ability to understand accounting implications of the Coupa process - and be able to validate accounting entries for reasonableness (monthly accruals)
- Ability to develop good working relationships with global shared services provider, internal customers and stakeholders. Excellent communication skills.
- Full ownership and accountability of Coupa reporting packs / open 'dispute’ items
- Expert knowledge of PTP processes

**About The Company**

Inchcape is a leading independent global automotive distributor and retailer. We aim to deliver an outstanding customer experience at every one of our franchised dealerships, and to support this all our dealerships have specialist, manufacturer trained staffto ensure you and your car receive the best possible attention.

OUR VISION: To be the world’s most trusted automotive Distributor.

Inchcape is ambitious We are pursuing a strategy of growth, both organically and by acquisition, across the globe. We have a number of exciting opportunities for equally ambitious talent.

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