Client Support Officer

1 month ago


Northallerton, United Kingdom North Yorkshire Police Full time

**Client Support Officer**

**Location**:Agile - Home working or office based across NYP & NYFRS estates. There is a requirement to attend Head Office in Northallerton, North Yorkshire as and when required.

**Salary**: Scale 2-3 £20,490 - £22,677 pro rata

**Hours**: Part-time 14 hours per week across two days (Monday and Tuesday) 08:30-17:00.

**Contract**: Temporary to cover maternity leave until February 2024.

Do you have excellent customer service, problem solving and interpersonal skills? Are you client and outcome focused with a drive to meet client needs in a proactive and effective way?

We are looking for a Client Support Officer to join our Estates and Sustainability Team where you will be responsible for ensuring that our support and services are timely, fit for purpose and measurable, and retain a focus on positive outcomes for our clients in delivering services to the public.

**A little bit about us**

The Estates and Sustainability Team is one of three departments within the Assets Function supporting the overall enableNY delivery model. The team is key in shaping and delivering a service offering, by providing expert advice, technical support, and administration services on the full range of estates management matters whilst ensuring regulatory and legal compliance for the delivery of our services.

**Key responsibilities**:

- Supporting the Estates and Sustainability Team by providing a first point of contact from internal and external clients.
- Handling customer and colleague enquiries ensuring that the service is delivered in line with specific targeted customer service levels, and health and safety standards and legislation.
- Ensuring that quality and value for money are considered in supporting the management of the estate.
- Investigating, collating, presenting, reporting on, and maintaining service desk information.
- Using and developing administrative and financial processes and procedures.

**To be successful you will**:

- Be confident and talented in using various IT systems including Microsoft Office.
- Be adaptable and resourceful.
- Have fantastic customer service skills.
- Be able to multi-task and deliver an exceptional administrative service.
- Have a keen eye for detail.
- Enjoy working within a team and in providing the very best service to clients.

**Working for us - what we can offer you**

Working for the emergency services is rewarding and brings opportunities to make a real difference not only internally but to the communities we serve.

You’ll receive a competitive salary and be entitled to a Local Government pension scheme, 24 days leave entitlement, increasing to 30 days with length of service (plus bank holidays), FlexiTime Scheme, and other employee benefits. Unison is the recognised trade union and there are also several employee support networks and you will have access to Health and Wellbeing Services. You’ll also benefit from discounts on shopping and eating out as part of the Blue Light Card scheme.

You will be welcomed into an organisation that is committed to ensuring everyone is treated fairly and supported equally. We value different perspectives, skills and experiences and we care about the well-being of our staff, and actively support people so they can perform to their best.

**How to apply



  • Northallerton, United Kingdom North of England Commissioning Support Full time

    Are you a customer-focused, self-motivated individual looking for an exciting opportunity to make a real difference in an influential role? We are looking for an experienced ICT Customer Liaison Support Officer to join the NECS ICT Customer Liaison team. The team of over 19 staff play a critical role in the management of a range of NECS customers. The team...


  • Northallerton, United Kingdom Reed Business Support Full time

    REED are currently representing a Northallerton based client are looking to recruit an Exhibits Management Support Officer to join their Front Counter and Exhibits team on a fixed term 6-month contract. This role is responsible for recording, monitoring, and controlling all exhibits coming into the business on a daily basis to ensure the integrity of such...


  • Northallerton, United Kingdom North Yorkshire Police Full time

    **Role : Logistics Support Officer** **Salary**:£22,101 - £22,671 per annum - (Scale 2)** **Contract**:Permanent** **Hours**:Full time - 37 hours per week** **Location: P**olice Headquarters, Northallerton - Travel required.** **About the Role** - We are looking for a motivated and enthusiastic individual to join our team of Logistic Support Officers....


  • Northallerton, United Kingdom North Yorkshire County Council Full time

    **Business Support Officer (Level 3)** **Grade: E (£21,968- £23,194 per annum)** **Vacancy Hours: 37 hours per week** **Contract Type: Permanent** **Location: White Rose House, Northallerton/ Hybrid working** **Interview Date: TBC WC 10th July** **Venue for Interview: White Rose House** An exciting opportunity has arisen for the appointment of a...


  • Northallerton, United Kingdom North Yorkshire Council Full time

    **Resourcing Support Officer** **Our Context** Our Recruitment Support Service, part of our Resourcing Solutions team, is the engine behind our Recruitment Service and behind our Council. The Council delivers vital services to the residents of North Yorkshire, our staff make great things happen every day. Our job in Resourcing Solutions is to attract...


  • Northallerton, United Kingdom Align Property Partners Full time

    **Role**:Business Support Officer **Salary**: £23,000 + per annum (experience dependent) **Location**:Northallerton, North Yorkshire **Contract**:Established, full time (40 hours a week) Monday - Friday **About the role**: Are you looking for a role where you can use your admin and accounting experience to be a part of a dynamic and forward thinking...


  • Northallerton, United Kingdom North Yorkshire County Council Full time

    **Grade - E** **Vacancy Hours - 37** **Contract Type - Established** **Weekend Working - No** **Interview Date - 13th January 2023** **Venue for Interview - Microsoft Teams Video Conference** *** Are you looking to improve your administration skills? Do you want to become part of a team with a positive, pro-active approach? Joining us as a Business Support...


  • Northallerton, United Kingdom North Yorkshire Council Full time

    **Operational Support Officer - Trading Standards Team.** Grade E **Salary**: £23,893 - £25,119 Contract: Permanent. Location: Northallerton with the ability to travel around the county. We are looking to recruit an Operational Support Officer in the Trading Standards Team. This exciting and varied role is predominantly office-based but also offers...


  • Northallerton, United Kingdom NORTH YORKSHIRE COUNCIL Full time

    **Operational Support Officer - Trading Standards Team.** **Salary**: £23,893 - £25,119 Hours: 37 per week Contract: Permanent Location: Northallerton with the ability to travel around the county. **We are looking to recruit an Operational Support Officer in the Trading Standards Team.** This exciting and varied role is predominantly office-based but...


  • Northallerton, United Kingdom North Yorkshire Council Full time

    **Weekend Working**: No **Interview Date**: 15 September 2023 **Venue for Interview**: County Hall Campus Do you have great communication skills? Are you someone who is customer focussed? Are you looking for a role that is hybrid working allowing you a great work/life balance? An exciting opportunity has arisen for a part-time **Business** **Support...


  • Northallerton, United Kingdom Broadacres Full time

    **Housing Support Officer**: **Housing Support Officer** **Full Time - 37 Hours** **£25,257.93** We have an opportunity for a Housing Support Officer to join our friendly and supportive Housing Customer Experience team to assist our customers in getting the most out of their tenancy. **The role** As a Housing Support Officer, you will support new and...


  • Northallerton, United Kingdom North Yorkshire County Council Full time

    **Financial** Support Officer, Schools and Academies - **Financial Management to Schools Service Hourly rate: £17.06 Grade J Location: Home based Contract: Relief Are you looking for a relief role that would benefit schools within North Yorkshire? We are looking for an Associate Financial Support Officer to join our Financial Management Service on a...


  • Northallerton, United Kingdom North Yorkshire Council Full time

    **Grade: E** **Contract Type: Permanent** **Hours/Working Pattern: 37 hours per week** **Weekend Working, occasionally** **Closing Date: 10 March 2024** **Interview Date: W/C 18 March** **Venue for Interview: 3 Racecourse Lane, Northallerton.** **Location: Northallerton with the ability to travel around the county.** Following Local Government...


  • Northallerton, United Kingdom North Yorkshire Police Full time

    Finance Support Officer Hours: Full Time, 37 hours per week, Temporary, 2 year fixed-term contract Scale 2/3 - £20,490 - £22,677 Enable North Yorkshire was announced in April 2019 and took over the management of business support services for North Yorkshire Police (NYP), North Yorkshire Fire and Rescue Services (NYFRS) and the Office of the Police, Fire...

  • Client Administrator

    2 weeks ago


    Northallerton, United Kingdom Recruit UK Full time

    **Job Title: Financial Planning Administrator** **Industry: Financial Services** **Location: Northallerton** **Salary: Up to £30,000** **Reference Number: 7588** **Job Description: Financial Planning Administrator** Recruit UK are working on an excellent opportunity for a Financial Planning Administrator position in Northallerton to join a leading...


  • Northallerton, United Kingdom North Yorkshire Police Full time

    Finance Support Officer Location: Northallerton Headquarters, with the opportunity for hybrid working Hours: Full Time, 37 hours per week, Temporary, 2 year fixed-term contract Scale 2/3 - £20,490 - £22,677 Enable North Yorkshire was announced in April 2019 and took over the management of business support services for North Yorkshire Police (NYP),...


  • Northallerton, United Kingdom NORTH YORKSHIRE COUNTY COUNCIL Full time

    **Financial Support Officer, Schools and Academies - **Financial Management to Schools Service **Hourly rate**: £17.06 **Grade**: J **Location**: Home based **Contract**: Relief Are you looking for a relief role that would benefit schools within North Yorkshire? We are looking for an Associate Financial Support Officer to join our Financial Management...

  • IT Support Officer

    2 months ago


    Northallerton, United Kingdom BAE Systems Strategic Aerospace Services WLL Full time

    Description.TheIT Support Officer will be responsible for the daytoday support ofbusiness IT and managing assets and peripheralequipment.Therole will involve ordering issuing and controlling equipment aswell as assisting staff with initial log on procedures and supportthrough fault reportingprocesses.Thisrole is a parttime position onsite at RAF Leeming....

  • IT Support Officer

    1 week ago


    Northallerton, United Kingdom BAE Systems Strategic Aerospace Services WLL Full time

    Description.TheIT Support Officer will be responsible for the daytoday support ofbusiness IT and managing assets and peripheralequipment.Therole will involve ordering issuing and controlling equipment aswell as assisting staff with initial log on procedures and supportthrough fault reportingprocesses.Thisrole is a parttime position onsite at RAF Leeming....


  • Northallerton, United Kingdom North Yorkshire County Council Full time

    **Grade - E** **Vacancy Hours - 37** **Contract Type - Permanent** **Weekend Working - No** **Interview Date - 13/1/23** **Venue for Interview - White Rose House** *** Are you someone who enjoys working with figures and spreadsheets? Are you a great communicator who can think on their feet and problem solve? Are you looking for a role where you can work...