Food & Beverage Host

4 weeks ago

London, United Kingdom Grosvenor Casino Full time

Company Description

Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.

Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.

At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.

**Job Description**:
Grosvenor Casino, London Bayswater

As an F&B Host you will be the face of our business, greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You will be a host in the true sense of the word, working hard to create a fun and engaging atmosphere exceeding our guests expectations.

You'll be an ambassador of exceptional hospitality to all our customers across all elements of our business, understanding and delivering the set standards of service as communicated via induction and any ongoing initiatives implemented by the company.

You will;
- Be customer obsessed and carry out your duties in a manner that will ensure that all customers have an amazing experience with us and can’t wait to return
- Be familiar and conversant with current promotions and products available to ensure that the customer can make the most of their visit
- Proactively offer and provide a friendly, efficient and prompt service of food and beverages
- only delivering products you are proud of
- Be aware of daily / weekly targets and contribute positively towards them
- Display a friendly and enthusiastic manner, responding positively to all customer requests in a polite and efficient way
- Replenish stocks so that the customer always has the opportunity to access products at all times
- Promote the use of Grosvenor Membership cards during each interaction with the guest
- Promote the Rank Omni Channel/Digital offer through positive customer interaction

**Qualifications**:

- Positive attitude
- Experience of working successfully in a hospitality role
- (preferred) Previous experience working in a multifaceted role
- Fanatical about delivering unrivalled customer experience
- Ability to collaborate with the wider business
- Sound communication skills
- Comfortable with change and ability to embrace new ways of working
- Must be able to work shifts at any time of the day, including weekends and bank holidays.

Additional Information
**Pay rate: £11.95 per hour + cash tips + 10% premium pay for hours working after midnight**

Applicants must be 18+

  • Host

    6 days ago

    London, United Kingdom Food & Beverage Full time

    Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happy team as** Host/Hostess **in Park Restaurant! Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the lookout for...

  • Food & Beverage Graduate

    6 days ago

    London, United Kingdom Food & Beverage Full time

    Are you a dynamic and ambitious individual with a passion for the luxury hospitality industry? If you are ready to embrace a journey of growth and development, we invite you to submit your resume! Elevate your career by joining our independently owned hotels as a **Food & Beverage Graduate, **and you will start your progression toward becoming a valuable...

  • Departmental Trainer

    5 days ago

    London, United Kingdom Food & Beverage Full time

    JoinOurHappiness Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happiness as our Trainer for our Food, Beverage & Events Team. Here at the Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring...

  • Food & Beverage Supervisor

    2 months ago

    London, United Kingdom Food & Beverage Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

  • Food and Beverage Assistant

    1 month ago

    London, United Kingdom Food & Beverage Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. **About Meliá White House Hotel NW1 3UP** Meliá...

  • Food & Beverage Attendant (Lounge Bar)

    5 days ago

    London, United Kingdom Food & Beverage Full time

    Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happy team as **Food & Beverage Attendant**! Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the lookout for...

  • Food and Beverage Assistant

    2 months ago

    London, United Kingdom Food & Beverage Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

  • Food & Beverage Supervisor - Park Lounge Bar

    5 days ago

    London, United Kingdom Food & Beverage Full time

    **#JoinOurHappiness** Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happiness as our **_F&B Supervisor in Park Lounge Bar._** Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We...

  • Food and Beverage Host

    7 days ago

    East London, United Kingdom RBH Management Full time

    **Job Ref**:RBH14228 **Branch**:Crowne Plaza Docklands **Location**:Crowne Plaza Docklands, London **Contract type**:Permanent **Hours**:Full Time **Shift pattern**:Insert shift pattern/flexible arrangements if any **Hours per week**:40 **Posted date**:24/05/2024 **Closing date**:26/06/2024 **JOIN OUR FAMILY** At RBH we believe our people are our...

  • Food and Beverage Supervisor

    8 minutes ago

    London, United Kingdom Food and Beverage - The Landmark London Full time

    The Landmark London is looking for you to be our **Food and Beverage Supervisor!** Do you want to join an energetic and fun team that works hard and plays hard? If so, we would like you to come and join us as a Food and Beverage Supervisor at The Landmark London. We are located opposite Marylebone train and tube station and a short walk from Baker Street...

  • Food & Beverage Assistant

    5 days ago

    London, United Kingdom Food & Beverage - The Egerton House Hotel Full time

    We are looking for a Full Time** Food & Beverage Assistant** to join our team! Your main responsibilities as a** **Food & Beverage Assistant** are setting up tables; taking orders for our wonderful guests; providing 5 star exceptional service; making sure that all food service areas are maintained to the highest level of cleanliness and hygiene. **Who are...

  • Food & Beverage Assistant

    3 days ago

    London, United Kingdom Food & Beverage - The Egerton House Hotel Full time

    We are looking for a Full Time** Food & Beverage Assistant** to join our team! **Your main responsibilities as a** **Food & Beverage Assistant** are setting up tables; taking orders for our wonderful guests; providing 5 star exceptional service; making sure that all food service areas are maintained to the highest level of cleanliness and hygiene. **Who...

  • Food and Beverage Supervisor

    5 days ago

    London, United Kingdom Haymarket Hotel - Food and Beverage Full time

    We have an exciting opportunity for a Food and Beverage Supervisor to join our highly successful team here at our Haymarket Hotel. Your main responsibility will be to oversee the daily operation of the restaurant, working alongside senior management and team members, to ensure that the highest level of customer service is being delivered and the expectations...

  • Food and Beverage Supervisor

    7 days ago

    London, United Kingdom Dorset Square - Food and Beverage Full time

    We have an exciting opportunity for a Food and Beverage Supervisor to join our highly successful team here at our Dorset Square Hotel. Your main responsibility will be to oversee the daily operation of the restaurant, working alongside senior management and team members, to ensure that the highest level of customer service is being delivered and the...

  • Host/hostess

    1 month ago

    London, United Kingdom Food & Beverage Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...

  • Food and Beverage Host

    7 days ago

    London (East), United Kingdom Crowne Plaza Docklands Full time

    JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the...

  • Food and Beverage Host

    7 days ago

    London, United Kingdom Red Carnation Hotels Full time

    Host / Hostess  ***Luxury hotel in Mayfair, London *** Incredible benefits We are looking for a Host / Hostess  . This is a full-time role and will be reporting into the Restaurant Manager. Working pattern:  4 days on 4 days off / 12 hour shifts / 7am to 7pm / 8am to 8pm  We are looking for someone who has previous experience in a...

  • Food and Beverage Host

    7 days ago

    London (East), United Kingdom Crowne Plaza Docklands Full time

    JOIN OUR FAMILYAt RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the...

  • Food & Beverage Assistant

    22 hours ago

    London, United Kingdom Clayton Hotel London Wall - Food & Beverage Full time

    **Food & Beverage Assistant - Clayton Hotel London Wall** We have a fantastic new vacancy for Food & Beverage Assistant in the excellent Clayton Hotel London Wall We are looking for a talented individual with experience in management within the hospitality industry. **Why Dalata and the Clayton Hotel London Wall** Dalata Hotel Group are the most...

  • Food and Beverage Host

    7 days ago

    London, United Kingdom RBH Full time

    Crowne Plaza Docklands , Royal Victoria Dock, Western Gateway, London (East), London, E16 1AL SHARE: JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our...