Claims Processor

**Join Our Dynamic Team at Keoghs**

Are you ready to embark on an exciting journey where people come first? At Davies, we believe that our success is a collective achievement. Here’s why you’ll love being part of our family:
**Valued and Supported**: You’re not just an employee; you’re a vital contributor. We appreciate your unique skills and perspectives, and we’re committed to your growth.

**Perks Galore**: Reward Platform: Unlock exclusive discounts at over 800 retailers. Treat yourself—you’ve earned it

**Time Off**: Enjoy 25 days of vacation (and the option to snag up to 5 extra days each year). Work-life balance? We’ve got you covered.

**Learning Opportunities**: Develop your skills, earn professional qualifications, and thrive in a culture of continuous learning.

**Here’s what your day will look like**:
**Key Accountabilities**:

- Manage a diverse caseload of pre-litigated and litigated motor claims, including high-value and complex matters, from inception to settlement.
- Strategize and identify cases for early litigation with high prospects of success and mínimal risk.
- Champion service excellence by consistently delivering high levels of service and productivity.
- Collaborate and innovate with colleagues to enhance our firm’s reputation for outstanding client care.
- Ensure precision in data management and uphold the integrity of our case records.
- Engage and empathize with clients, providing them with a reassuring and professional experience.
- Inspire and mentor your peers, sharing your expertise and serving as a technical beacon within the team.

**Skills and Attributes**:

- Proven expertise in ULR RTA handling and full claim cycle management.
- Strong proficiency in Microsoft Office Suite and digital communication tools.
- Exceptional customer service skills, ensuring every client feels heard and valued.
- Keen attention to detail, ensuring accuracy in every aspect of your work.
- Master negotiator, turning challenging situations into favorable outcomes.
- Effective communicator, articulating complex information with clarity.
- Organizational maestro, juggling multiple priorities with finesse.
- Mentorship and leadership abilities, guiding new starters towards excellence.

**Desirable Qualities**:

- Experience in litigation claims handling.
- Knowledge of Loss of Use/Loss of Standing Charge.
- A track record of mentoring and uplifting junior team members.

**Our values**:
**Dynamic**: We adapt swiftly to change, always looking ahead.

**Innovative**: Solution-focused, with an entrepreneurial mindset.

**Succeed together**: We succeed together, valuing diverse perspectives.

**Connected**: United under one mission, making a difference.

**Job Types**: Full-time, Permanent

Pay: £22,750.00-£23,750.00 per year

**Benefits**:

- Life insurance
- On-site parking
- Referral programme
- Store discount

Schedule:

- Monday to Friday

**Experience**:

- credit hire: 1 year (required)
- MOJ/OIC: 1 year (required)

Work Location: In person