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Customer Accounts Administrator

4 months ago

Newcastle upon Tyne, United Kingdom Karbon Homes Full time

**Come and make a difference at Karbon as a Customer Accounts Administrator**

We are looking to appoint a suitably qualified and experienced individual for the role of Customer Accounts Administrator in the Customer Accounts Team.

**About the role**

The Team manages our former tenant and current garage tenant arrears collection. They verify rent details for Universal Credit claims, update accounts with Housing Benefit award information and process tenant refunds as their main day to day duties.

**About you**

The successful applicant will be able to demonstrate an ability to successfully negotiate repayment of outstanding debts. Have excellent time management skills to effectively manage their weekly tasks. Have good communication skills to be able to answer queries through various channels.

**About our team**

**Key Information**

It’s important to us that everyone feels fairly rewarded for the work they do. We offer a competitive and comprehensive benefits package that supports the wellbeing of our people.
- Customer Accounts Administrator - Ten month secondment/fixed term role
- Salary is £22,947 per annum
- Location: Gosforth or Stanley
- 37 Hours per week with some homeworking available/flexible working

We provide a generous benefits package including 26 days annual leave on commencement rising to 31 days after 3 years’ service, birthday leave, occupational pension and a health cash plan, with the option of a flexible pot towards enhanced benefits.

**Important dates**

Thursday 16 February 2023

**Interview date**

Friday 23 February 2023

**Job Types**: Full-time, Temporary contract
Contract length: 10 months

**Salary**: £22,947.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Flexitime
- Free parking
- Gym membership
- On-site parking
- Private medical insurance
- Sick pay
- Wellness programme
- Work from home

Schedule:

- Flexitime
- Monday to Friday

Work Location: Hybrid remote in Newcastle upon Tyne

Application deadline: 16/02/2023
Reference ID: RQ00001019