Head of Inbound and Returns

3 months ago


Manchester, United Kingdom GXO Logistics Full time

Are you a proven leader who thrives in a warehouse environment? Does motivating and developing a team come naturally to you? Would you like to put this experience to use with an ambitious and growing operation at the forefront of their industry?

We are currently searching for a **Head of Inbound and Returns** to join our JD Go Outdoors site in Trafford Park, Manchester. You will be responsible for the efficient running of the inbound and returns operation, placing the highest regard on colleague wellbeing and health and safety, whilst meeting operational KPI’s.

This is a full time, permanent position, working 37.5 hours per week, typically Monday to Friday. However, some flexibility is required, this is logistics after all

**Pay, benefits and more**:
You’ll be paid a salary of up to **£46,800 **per annum. You’ll also receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. You’ll have access to private healthcare, a dental plan, a workplace pension, our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you’re comfortable with. Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions, over 55% last year

**What you'll do on a typical day**:

- Day to day management of the inbound and returns operation, ensuring optimum use of resources to deliver first class customer service
- Take a proactive approach to enhancing employee engagement and development, whilst also driving a culture of continuous improvement
- Develop and maintain an effective relationship with our customer and other internal/external stakeholders, ensuring communication is regular and constructive
- Contribute to the preparation of information and reporting for customer commercial review meetings and attend these meetings as required

**What you need to succeed at GXO**:

- Experience in a similar role, leading managers to deliver outcomes within a fast-paced warehouse environment
- Experience of building strong working relationships with internal and external customers and colleagues
- Ability to drive productivity, through managing costs and delivering agreed budgets
- Be an effective influencer and communicator, able to positively engage and empower others
- The desire to make tomorrow better than today, assessing and improving the operation on an ongoing basis

**We engineer faster, smarter, leaner supply chains.


  • Inbound Claims Agent

    4 months ago


    Manchester, United Kingdom Treehouse Sales and Marketing Full time

    **About us** We are professional, agile and our goal is to revolutionize the industry by providing innovative solutions that not only meet but exceed the needs and expectations of our clients, setting new standards for excellence and leaving a lasting, positive impact. As a Sales Representative, you will play a crucial role in converting warm inbound web...

  • Fnol Inbound Agent

    4 months ago


    Manchester, United Kingdom Treehouse Sales and Marketing Full time

    **About us** We are professional, agile and our goal is to revolutionize the industry by providing innovative solutions that not only meet but exceed the needs and expectations of our clients, setting new standards for excellence and leaving a lasting, positive impact. As a Sales Representative, you will play a crucial role in converting warm inbound...


  • Manchester, United Kingdom boohoo group Full time

    POSITION OVERVIEWWe are seeking to expand our Responsible Sourcing team with a new leader who will report directly to our Group Sourcing Director.As the Director of Quality Assurance and Returns, you will be responsible for overseeing all facets of quality assurance and returns management within boohoo. This position entails the development and execution of...


  • Manchester, United Kingdom Car Finance 247 Full time

    **About The Role**: Here at CarFinance 247 we are looking for a bright and passionate Inbound Complaints Administrator to join our friendly Customer Care Team! Your primary function will be to complete outbound initial calls with both our customers and dealerships or finance lenders, to gain a full understanding of the complaint. You will be setting...


  • Manchester, United Kingdom The University of Manchester Full time

    Each School comprises a number of Divisions which will be directed by a Head of Division. Heads of Division will be a member of the School Executive Committee and School Leadership Team and will be expected to provide a key leadership role in the School, including line managing academic staff and promoting the reputation of the School within the University...


  • Manchester, United Kingdom The University of Manchester Full time

    We wish to recruit an individual to provide proactive confidential, high level Executive Assistant, administrative and project support to the Vice Dean and Head of School (HoS) and Head of School Operations (HoSO), which includes acting as the primary point of contact for the school Office. They will additionally provide administrative support to the School...

  • Head of School Finance

    4 months ago


    Manchester, United Kingdom The University of Manchester Full time

    **Overall Purpose of the Job** The Head of School/Directorate Finance is a member of the Directorate of Finance working under the guidance of the Head of Faculty Financial Reporting and Analysis. You will work alongside Heads of School/Directors/Senior Managers as a business partner to provide operational and strategic support on all financial matters. You...


  • Manchester, United Kingdom Mission Mars (Head Office) Full time

    £60,000-70,000 per annum + up to 30% bonus Mission Mars is an award winning multi concept operator based in the Northwest. Our mission is simple, deliver world class food, drink, entertainment and hospitality. Our venues include Albert Hall, Rudy's Neapolitan Pizza, Albert's Schloss and Albert’s Schenke. We are a fast-paced growing business and invest...


  • Manchester, United Kingdom The University of Manchester Full time

    The Head of Centre Operations will drive both operational leadership and delivery of the research strategy and portfolio of the MCRC. They will be responsible for the strategic management, research development, stakeholder management, business engagement and commercialisation activities in order to maximise the research opportunities and impact for the MCRC...

  • Head of Finance

    3 months ago


    Manchester, United Kingdom The University of Manchester Full time

    The Directorate of Finance is seeking to appoint an outstanding individual to the position of Head of Finance (Senior Finance Business Partner). This is a permanent position as a key member of the Senior Finance Team. **Overall Purpose** The Head of Finance (Senior Finance Business Partner) is a member of the University Finance team working under the...


  • Manchester, United Kingdom Georgiana Head Recruitment Limited Full time

    Exciting Opportunity for a Tax SeniorThis is a fantastic chance for an ATT qualified tax professional to take on a challenging role with genuine career advancement prospects.As part of the succession plan for this department, our client is seeking a Tax Senior with a proactive attitude who can work closely with a partner on a mix of compliance management and...


  • Manchester, United Kingdom Georgiana Head Recruitment Limited Full time

    Exciting Opportunity for a Tax SeniorThis is a fantastic chance for an ATT qualified tax professional to take on a challenging role with genuine career advancement prospects.As part of the succession plan for this department, our client is seeking a Tax Senior with a proactive attitude who can work closely with a partner on a mix of compliance management and...

  • Head of Finance

    4 weeks ago


    Manchester, Greater Manchester, M1, Manchester, United Kingdom Hays Accountancy and Finance Full time

    Your new company An established owner-managed manufacturing SME with a £15 million turnover is seeking a Head of Finance. This stable SME has a fantastic family-oriented culture. They have an established client base and are well-respected suppliers in their sector. The role reports directly to the MD (Owner of the Business), and the Head of Finance oversees...


  • Manchester, United Kingdom Georgiana Head Recruitment Limited Full time

    This is a highly sought-after opportunity for a tax professional with a strong track record of delivering results in a fast-paced environment. As part of the succession plan for Georgiana Head Recruitment Limited's tax department, our client seeks a Tax Senior with a 'can do' attitude who can work closely with a partner on a mix of compliance management and...


  • Manchester, United Kingdom Georgiana Head Recruitment Limited Full time

    This is a highly sought-after opportunity for a tax professional with a strong track record of delivering results in a fast-paced environment. As part of the succession plan for Georgiana Head Recruitment Limited's tax department, our client seeks a Tax Senior with a 'can do' attitude who can work closely with a partner on a mix of compliance management and...


  • Manchester, United Kingdom Citizens Advice Manchester Full time

    Inbound Contact Centre Adviser Salary: £23,400 Are you looking for a new career challenge? If you are friendly, reliable and eager to learn we’ll give you all the training and support you need for a great career! We have fantastic entry level opportunities to join our friendly and professional contact centre team. We are based in the heart of the City...


  • Manchester, United Kingdom Caramel Talent Full time

    **Overview**: Brand new opportunity with an established marketing agency in Manchester, that works with clients in both B2B and B2C industries on their digital marketing strategies, focusing on inbound marketing. Due to increasing demand from its expanding client base, the company are further growing their dedicated team and looking for a talented Head of...

  • Head Of Marketing

    4 weeks ago


    Manchester, United Kingdom Roberts Webb Recruitment Full time

    Head of Marketing, ManchesterAre you a strategic leader with a passion for driving marketing excellence? We are recruiting on behalf of an excellent company seeking a dynamic Head of Marketing to their fast-growing team. You’ll work with top-tier clients across various sectors, leading innovative marketing strategies that fuel business growth and enhance...


  • Manchester, United Kingdom The University of Manchester Full time

    We are seeking an enthusiastic and experienced Portfolio Management Office professional to join the Strategic Change Office as the Head of PMO. The SCO team deliver transformational change for the oganisation, supporting the delivery of the Universitys strategic plan. The role holder will be a member of the Strategic Change Office Leadership Team and will...


  • Manchester, United Kingdom Georgiana Head Recruitment Limited Full time

    Senior Tax Professional OpportunityThis is a highly sought-after opportunity for a qualified tax professional to join our client's team. As part of the succession plan for the department, our client is seeking a Tax Senior with a strong work ethic and a 'can do' attitude who can work closely with a partner on a mix of compliance management and advisory...