Retail Operations Coordinator

6 months ago


West London, United Kingdom Quest Search and Selection Full time

Ref: JO-2402-111233 | £24000 - £26000 per annum + Benefits | Location:West London, London, England | Added:03/02/24

Quest Search & Selection are partnering with this luxury multi-brand retail business that prides itself with working with some of the largest, global branded & own label Home, Outdoor & Fashion brands.

This role is a conduit between stores and head office. Whether it is maintenance, payroll, KPI’s or staff communication, this role will be pivotal to all of this.

**Roles and Responsibilities as a Retail Operations Coordinator -Head Office -**
- Manage all communication for the retail, customer support & service departments,
- Management of the training and knowledge-based documents available to the retail estate
- Ensuring effective collaborative working and communication across all departments.
- Oversee general retail sales reporting and KPI metrics ensuring accuracy to provide Area Managers & Head of Retail
- Ensure store compliance with all store policies and procedures and identify areas for review and revised ways of working
- Supporting the retail estate with various tasks to ensure efficiencies whilst managing costs
- Support in the processing of payroll /bonuses for ad-hoc requirements across the retail estate

**To be successfully in this Retail Operations Coordinator **-Head Office -**
- Has previous head office or retail operations assistant coordinator experience is desirable
- Have worked in retail stores previously
- Strong communication skills with both internal & external stakeholders
- Strong multi-tasker
- Strong administration skills
- Excellent attention to detail
- Excellent M.S Office skills

**Benefits of this Retail Operations Coordinator **-Head Office -**
- Generous Holiday allowance
- Contributory Pension
- State-of-the-Art Head Office environment (this is an Monday - Friday office-based role in West London)
- Be part of a business that is constantly pushing on with growth plans

Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.



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