Employment Advisor

3 weeks ago

Portsmouth, United Kingdom Get Set UK Full time

**Get Set for Being Part of a Winning Team**

At Get Set UK, we're not just a team; we're a community committed to making a real difference in people's lives. We understand that real change starts with real people - which is why we dedicate ourselves to supporting individuals to make positive alterations in their lives.

We are currently on the lookout for an Employment Advisor to join us at Get Set.

Our Employment Advisors deliver sustainable employment solutions to our customers and proactively support them to maintain employment and have long-term success. They motivate and help to improve skills and capabilities whilst assessing customer needs and barriers with integrity to create action plans to address concerns. Ultimately we help customers become job-ready with employer-led advice and guidance.

We're not just colleagues; we're a winning team that celebrates diversity, embraces challenges, and shares a common goal of making a meaningful impact.

**YOUR IMPACT**:

- Deliver high-quality services in line with Get Set UK's delivery model.
- Demonstrate drive and focus by delivering customer progression.
- Maintain service quality standards by adhering to external and contractual requirements.
- Empower customers through training and place them into sustainable employment.
- Provide constructive feedback and support for the overall improvement of customers.
- Promote best practices to help customers maintain sustainable employment.
- Demonstrate motivation and meet targets and deadlines.
- Support work-ready customers into employment.
- Signpost customers to services that can help them overcome challenges related to drug, alcohol, housing, and finance concerns.
- Track and record customer progress on the CRM platform.
- Build strong partnerships with job centers, local authorities, and community associations.

**WHO WE SEEK**:

- Strong communication skills with conflict resolution experience.
- Ambitious, resourceful, and innovative in supporting customers.
- Confidence in a target-driven environment with a focus on people development.
- Empathy towards vulnerable or challenging groups, showing a strong desire to help.
- Experience in creating SMART action plans and conducting individual needs assessments.
- Knowledge of computers, data entry, and MS Office.
- Embrace responsibility, drive, and commercial growth.

**OUR PROMISE TO YOU**:
We're here to support you as much as you support our clients. Our mission is clear: to empower, ignite opportunities, support resilience, and nurture career success for everyone.

Our workplace is dynamic, committed, encouraging, and empathetic. We believe in fostering an environment that is not just about professional growth but also personal well-being. As part of the Get Set UK team, you'll enjoy:

- Competitive salaries that appreciate your hard work and dedication.
- Comprehensive pension schemes designed for your future security.
- Healthcare packages that prioritise your well-being.
- Gym memberships to support your physical health and mental clarity.
- An inclusive employee forum where your voice is heard and valued.
- Continuous training and development opportunities to help you grow and succeed.

**GET SET FOR A BETTER TOMORROW**:

- **Get Set UK does not accept agency CVs unless specifically engaged on the role by the Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Get Set UK will consider these CVs as gifts and will not be responsible for any fees related to CVs received in this unsolicited manner.**_

Pay: £26,500.00-£29,000.00 per year

**Benefits**:

- Company pension
- Health & wellbeing programme
- Private medical insurance
- Referral programme

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Portsmouth: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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