New Job

3 weeks ago


Newcastle upon Tyne, United Kingdom PeopleFirst Recruitment Full time

**New Job - Customer Operations Coordinator - London**:

- £14 - £21 per hour
- Temporary
- Rest of the UK
- Ref: 22136

**Your New Job Title**:Customer Operations Coordinator**:
**The Skills You'll Need**:Customer Service, SAP, Advanced Excel, Pivot Tables

**Your New Salary**:£14 - £21 per hour

**Location**:Newcastle

**Duration**:Long term temporary assignment until 31/07/2024

**Job status**: Hybrid/ 3 days a week in office

**Working hours**: 37.5 h per week/ Monday - Friday, 8am - 4pm,

**Job posting ID**:2240

**Who You'll Be Working for**:
An international leader in household products.

**As a Customer Operations Coordinator - What you'll be doing each day**:
You will provide a key interface between the Company and key External Customers, being a member of a multi-skilled team responsible for resolving issues relating to order receipt through to delivery for both Customers and Sales.

**Main responsibilities**:

- Order placement
- Executing order changes
- Entering customer contracts
- Resolving late deliveries
- Creation of Certificate of Analysis (CoA)
- Support track and trend
- Day to Day support on End to End order entry and issue resolution
- Managing Customers accounts.
- Developing pro-active relationship with Customer Teams and / or Sales to facilitate stronger customer relationship.
- Understanding what initiatives or promotions are happening with own customers to enable smooth launch.

**As a Customer Operations Coordinator -** **The Skills You'll Need to Succeed**:

- Previous experience in an order management role.
- Fantastic customer service skills.
- Time management and organisational skills.
- Great attention to detail.
- Excellent verbal and written communication skills.
- SAP experience ideally.
- Problem solving and decision making.
- Excellent Excel skills i.e. Pivot Tables
- Being able to meet and work towards tight deadlines.

**Click for more Procurement, Supply Chain and Demand Planning jobs** from **People First Supply Chain** in London, your Supply Chain recruitment specialists.**:


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