Sales Advisor
6 months ago
**Scope of Role**
This role will involve making a high volume of outbound calls to both warm and cold leads with the aim of selling maintenance plans and other services to new and existing customers.
**Compliance**
- Cooperating with and support the compliance management system and encouraging personnel to do the same
- Developing personnel awareness of product compliance obligations
- Actively participate in corrective actions from concerns or internal audits.
**Key Responsibilities**
- Sell service contracts to existing and potential customers across GB and Ireland
- Identify sales opportunities by presenting the key features and benefits of the products and services being provided to secure either new or additional business.
- Processing customer orders in a professional and timely manner. **Working towards monthly KPI’s to meet targets including sales, call efficiency and attendance**:
- Ensure that the agreed levels of service are being provided to ensure both continued and potential additional business.
- Ensure that high standards of record keeping, and administration are maintained at all times
- Liaise with other departments such as the Account Management teams, credit control or other sales operations as required.
- Maintain and promote a compliance culture throughout the organisation in order to ensure the highest levels of integrity, honesty and professionalism.
- Promote the highest possible standards of health, safety, environmental, quality and product compliance, ensuring that compliance is an integral part of the business and our requirements and procedures.
**Essential**
Five GCSE passes (or equivalent) including English and Maths
Previous sales experience is essential with a proven individual sales record
Proven and demonstrable negotiation skills coupled with the ability to “close” the sale with a level of professionalism
Excellent telephone manner and communication skills both verbal and written
Proven track record at delivering results in a timely and professional manner
Ability to manage information and process in accurate and timely fashion
Excellent organisational and planning skills
Strong customer focus and attention to detail
Ability to work on own initiative and as part of a team
Ability to work under pressure
Excellent IT Skills - MS Office and Sage experience are crucial
**Desirable**
Degree Level education
Outbound Sales Experience
**Salary**: £23,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Referral programme
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location: In person
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