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Business Support Officer

4 months ago

Halifax, United Kingdom Akton Recruitment Full time

Halifax

£13.23 Per Hour - 30 Hour Per Week

I am recruiting for a local authority who is looking for to Provide an efficient and effective service, working flexibly to support the work of the Gateway to Care unit which is a multi-disciplinary first point of contact for Adult Social Care and the Intermediate Care tier for Health. Gateway to Care is a busy team supporting people at the initial point of contact; ensuring appropriate signposting, direct access to services or referral to appropriate teams in a timely and proportionate manner.

Job Role

Provide accurate, timely and comprehensive Business Support Work to Service Managers, Colleagues and Staff located in Service Teams throughout the Council.

Develop an understanding of the processes required to provide Business Support in accordance with the Council's Corporate Standard adhering to the relevant quality standards and Council/Directorate Policies and Guidelines.

Organise own work on a daily basis and work unsupervised and/or as part of a team.

Maintain up to date accurate information on manual and computerised files, lists and records.

Access and retrieve information from manual and computerised systems, manipulate/correct data and provide reports within agreed timescale.

Provide information, facts and detail and make decisions to enable external/internal customers to access services, or to be signposted to other services within the Council or external organisations in a timely manner.