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Service Designer

5 months ago

North West, United Kingdom Mcgregor Boyall Full time

A Global financial organisation is looking for a talented Service Designer to join their team The role will involve mapping customer service experiences and determining how organisations may improve what they deliver and how they deliver it. The role requires someone who has been used to a fast, agile environment that can work well within a team but also on their own. The company need someone to come in and improve the projects that the team have been working on as well as maintain what has been achieved already.

Role Requirements:

- Significant experience of designing for a variety of digital touch-points and non-digital channels including creating journey maps, blueprints and service prototypes
- Good communication skills to mentor junior designers
- Research, user experience design, and product design are some of the areas in which you should have experience.
- Proficiency with the Microsoft suite.

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.