Logistics Coordinator

Pay Rate: £14.42 MAXDuration: 3 monthsStart: ASAPHours: 36hrs - 08-16:30 Mon - Thurs, 30 min break 08 - 13:00 Fri No Break

DUTIES & RESPONSIBILITIES:

- Prioritise domestic and international shipments to ensure the smooth movement of goods
- Review customer complaints relating to the shipping process
- Comply with international shipping laws and regulatory compliance procedures
- Maintain good customer serviceand help towards solving problems
- Liaise with commercial, manufacturing, customers and distributors for order and shipping requirements
- Address order flow issues, shipping delays and quality control issues
- Liaise with freight forwarders regarding prices,transport requirements and delivery times
- Manage despatch of shipments and collections across all product lines of the business
- Work closely with the packing area, spares and pump order management teams to ensure cut offs are met
- Liaise with freight forwardersand carriers regarding delivery of shipments ensuring full documentation is generated
- Document and escalate any customer service, shipping and receiving issues
- Audit broker and freight forwarder documentation for international shipments (Compliance requirement)-Work closely with the Compliance Team to ensure commodity codes, country of origin and export licenses are accurate
- Undertake any training that is a requirement of the role
- Carry out other duties as and when business requirements dictate

SKILLS & EXPERIENCE REQUIRED

Strategic
- Displays a high attention to focus on detail and is able to accurately follow verbal and written instructions and procedures (Functional / Technical skills)
- Has solutions and suggestions that are effective in addressing the problem at hand (ProblemSolving)

Operating
- Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks (Informing Others)
- Able to apportion time effectively to complete tasks (Priority Setting)
- Able to define, work within and improvebusiness processes whilst exercising good judgement based on immediate and future business needs. (Process Management)

Energy
- Will be energised by challenges and drawn towards opportunities (Drive for results)

Organisational
- Confident and professional when representing the company in person and in writing (Presentation Skills/ Written Communication)
- Aspiring and keen to advance within the organisation (Career ambition)

Personal and Interpersonal
- Imbued with a strong sense of customer focus (internal/external) (Customer Focus)
- Committed to self improvement and development through the role in order to achieve career goals (Self Development)
- Is known to consistently adhereto ethical principles and expects others to follow suit (Ethics & Values)
- A candid team player who collaborates with peers to solve problems (Peer Relationships)

Qualifications:

- Logistics Degree - Desirable

Experience:

- 3 - 5 years working knowledge of a logistics / Shipping environment, including certificates of origin, letters of credit, incoterms - Essential
- 3 - 5 years working knowledge of customs procedures - Essential

Skills, training or special knowledge:

- Computer literacy (including good command of Microsoft Office - Excel, Word and Outlook) - Essential
- BPICS / JDE systems Knowledge - Desirable

Quality Assurance
- Carry out all duties in accordance with the Quality Assurance procedures and department/area work instructions. Contribute to general improvements in the quality and key activities of the department/area.

Training
- Participate in training where required.

Health, Safety and Environment
- Carry out all duties safely and in accordance with the Health & Safety Policy, Employee Handbook, procedures, training and instruction. To be safety conscious and report any safety hazards to the HSE representative.