People Operations Coordinator

7 months ago

Purfleet, United Kingdom Restore PLC Full time

**Business Unit: Plc**

**Location: Purfleet - Hybrid Working**

**Contract Type: 6 Months FTC - Full Time**

**Hours: 37.5 (Flexible Hours)**

**Salary: £25,000 - £25,500**
- As part of the People Services team, you will be responsible for managing several people processes throughout the employee lifecycle from onboarding through to departure.
- Working collaboratively across the Restore Group you will interact directly with colleagues responding to requests for information and resolving queries whilst assisting them with information and guidance on compliance with People policies and procedures. You will be an advocate of best practice HR, taking ownership of tasks and providing a first-class People service.
- **RESPONSIBILITIES**
- Answer queries that are sent to the People Services Helpdesk (via our helpdesk portal and telephony), responding to general queries from managers and colleagues, signposting them to the appropriate policies and procedures, and completing the requested tasks as a first point of contact.
- Manage all onboarding tasks including; issuing offer letters, employment contracts and setting up user access to all key people tools e.g. training portal, onboarding portal, pre-employment screening portal.
- Create and update online colleague folders and HR system records, ensuring that all correspondence is safely and securely stored in line with our data protection and retention guidelines.
- Provide payroll colleagues with the necessary details on starters, movers, leavers, salary increases, and other relevant changes in time for payroll processing, assisting with queries where appropriate.
- Manage all authorised requests to changes of terms and conditions of employment throughout the colleague’s career at Restore.
- Manage the colleague leaver process once notified by managers, ensuring that all annual leave entitlements are recalculated and checking for outstanding loans as well as keeping payroll colleagues fully informed.
- Provide support to People team colleagues and managers for cyclical processes such as performance reviews, annual pay increases and employee surveys.
- Provide support to People team colleagues who are managing People transformation projects such as organisation change programmes, TUPE transfers, acquisitions, people process improvements.
- Provide administrative support to People team colleagues and managers with ER cases including investigation, disciplinary, absence management, capability and grievance cases. Escalate issues of concern or requests for more specialist advice to the People Consultants or appropriate manager.
- **ABOUT YOU**
- Experience of working within a fast-paced environment in a HR Administrative role
- Excellent verbal, written and numeracy skills
- Excellent organisational skills including ability to manage time and prioritise effectively
- Strong skills in Excel
- Ability to work within specified guidelines or process
Accuracy
- Communicates a "can do" attitude and positive outlook
- Proactive and capable of working as a member of a team as well as independently
- Well-developed interpersonal skills and able to deal with colleagues at all levels
- Able to work appropriately with confidential and sensitive information
- Experience of working within an HR Shared Service is preferable CIPD Level 3 or studying towards is desirable
- Restore is the UK’s leading provider in integrated information and data management, technology recycling, and commercial relocation services. Providing physical and virtual data storage, digitisation and automation of data, secure data erasure and destruction, relocation and IT recycling services, Restore's mission is to be the most trusted environmentally responsible provider to the private and public sector.
- An Inclusive Approach
- We're also interested in hearing from individuals with different career experiences, including those that are looking to return to work following a career break.

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