Mobile Delivery Support Worker

3 weeks ago

Chelmsford, United Kingdom Provide CIC Full time

This is an exciting new role which supports a project exploring the impact of mobile health and wellbeing delivery on heath inequalities in parts of Essex. The role is part of the Innovation and Transformation team and is central to the efficient and effective deployment use of project resources including a specialised clinical vehicle liaising. Key qualities required is the ability to communicate effectively with a range of people, including leads form internal teams and external representatives, respond swiftly to changes and work on own initiative and in partnership with others. In addition there is a requirement to directly support project activities by being a designated driver for the vehicle which requires flexible working including some evening and weekend cover. The post is supported by an Innovation Program Lead and is part of the Enterprise Directorate.

Coordinate scheduling of vehicle use across a range of internal teams and external stakeholders.

Support the delivery of the health inequalities mobile delivery project to ensure maximum vehicle deployment

Maintain clear and accountable communication between groups seeking to use the vehicle

Liaison with vehicle hire company (EMS) to ensure rapid escalation, resolution of vehicle issues

Communication coordination with groups such as local authorities and retailers with regard to parking and other elements of vehicle management

Undertake role a vehicle driver to support vehicle use by external organisations

Picking up vehicle from designated parking area

Driving vehicle to specific destinations

Supporting teams in setting up the vehicle, and public to access associated services

Promote maintenance and care of vehicle to all users, monitoring condition and communicating issues to line manager

Planning and adjusting schedule in event of changing conditions and circumstances

Manage competing demands from different services for access to vehicle, using interpersonal skills and direct communication to support resolution.

Liaising with contracts and finance team to establish database of invoices and payments linked to external use of vehicle and fuel spend.

Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.

We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
**Vision**: Transforming Lives

**Values**: Care, Innovation and Compassion

**Mission**: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.

Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.

Eligible for NHS Pension

Supported by an internally and externally accessible online communications and booking system, coordinate scheduling of vehicle use across a range of internal teams and external stakeholders. The post holder will ensure that the scheduling offers maximum use of vehicle over the 12 month project period, taking into account health inequalities impact outcomes set by teams.

Liaise with manager, internal and external leads, EMS and commissioner representation to support the delivery of the health inequalities mobile delivery project to ensure maximum vehicle deployment

Maintain clear and accountable communication between groups seeking to use the vehicle including clear and accountable records and data relating to vehicle use

With support from manager, develop and establish processes to ensure efficient and effective deployment and use of the vehicle including:

- Request and return process
- Reasonable use information
- Billing and payments for external organisations
- Rationale for prioritisation for use

Liaison with vehicle hire company (EMS) to ensure rapid escalation, resolution of vehicle issues

Work with teams and manager to support communication coordination with groups such as local authorities and retailers with regard to parking and other elements of vehicle management

As employee of Provide undertake role a vehicle driver to support vehicle use by external organisations including:
Picking up vehicle from designated parking area
- Driving vehicle to specific destinations
- Supporting teams in setting up the vehicle, and p

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