Fraud Investigation Officer

3 weeks ago

Glasgow, United Kingdom Social Security Scotland Full time

Overview:
Everyone in Scotland should have the support they need to live their life and we believe they should be able to get it when and where they need it. That's why Social Security Scotland is built around the people of Scotland.

However fraud is a known risk in the benefits being devolved so the agency are planning their response.

While our strategy is to design out opportunities for fraud and error through preventative measures where possible, there remains the possibility that fraud will occur. To respond to this, Social Security Scotland's counter fraud service detects and investigates fraud, taking enforcement action where appropriate.

**Benefits**
- Competitive salary package
- Flexible working offering excellent work/life balance
- Minimum 5 weeks’ annual leave (pro rata) in addition to 11.5 public and privilege holidays
- Workplace adjustments for everyone that need them to ensure your comfort and safety in your new role
- Learning and development opportunities to support your personal and professional growth
- Career progression - join a rapidly growing and developing organisation with excellent opportunities for career advancement
- Civil Service pension
- Health and wellbeing support including 24 hour access to our Employee Assistance Programme, plus counselling support available for all

Social Security Scotland is an Executive Agency of the Scottish Government.

Our benefits help people from all walks of life in Scotland. We are committed to recruiting a diverse workforce that is representative of the clients we serve.

Find out more about us here.

Our current way of working is by a hybrid working approach, where colleagues will be expected to use a mix of office based and remote working (working from home) depending on the requirements of the role. Base office location for this post can be in Glasgow, Inverness or Edinburgh.

**Responsibilities**:
You will undertake investigations into allegations of fraud which are compliant with legal and policy requirements, to include:

- Investigation planning to identify relevant enquiries and gather appropriate evidence
- Interviewing witnesses and conducting formal recorded interviews of suspects.
- Undertaking risk assessments, administering documentation and carrying out activities in support of directed surveillance.
- Close working with other government departments and Police Scotland as appropriate
- Preparing adjudication reports and case summaries
- Writing crime reports for submission to the Crown Office Procurator Fiscal Service, and collating production packs, disclosure schedules etc.
- Providing evidence as a witness in prosecution case proceedings and supporting Appeals Officer as appropriate where a Tribunal hearing is requested in relation to a fraud determination

Additionally, while the Counter Fraud Service transitions to the fully functioning model, investigators will be required to adopt a flexible approach, undertaking additional activities such as risk assessment of referrals, informal intervention interviews etc. as and when required.

Below are details of the Competencies required for this role and you will be tested against these competencies if you are invited to attend the interview/assessment:

- Self-Awareness
- Communication and Engagement
- Analysis and Use of Evidence
- Improving Performance

Qualifications:
No formal qualifications required.

1. Operational experience in counter fraud or some other form of criminal investigation, ideally to include formal interviewing, statement noting, crime report collation and surveillance.

2. An ability to work collaboratively with partners, seeking opportunities to share resources, information, experience and best practice.

3. A sound approach to decision making with an ability to consider proportionality and necessity when undertaking investigation enquiries.

4. An ability to work effectively in a changing environment, demonstrating flexibility, overcoming challenges and enabling others to do so.

Social Security Scotland - Further information for job applicants

To sign up and attend a workshop please click on the link below:
**Further Information**

Social Security Scotland’s recruitment processes are underpinned by the recruitment principles of the Civil Service Commissioner, which outline that selection for appointment be made on merit on the basis of fair and open competition - Recruitment - Civil Service Commission (independent.gov.uk)

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