Systems Specialist

**Proposed Interview Date: Week Commencing 26 February 2024**

**Closing Date: Sunday 18 February 2024**

**Contract Type: Permanent**

**Salary: £31,179.34 to £38,950.71**

**Working Pattern: 36 hours per week**

**Location: Based at Bankhead Central, Glenrothes**

**Supporting Statement**

In your Supporting Statement please ensure you detail your experience of working with Geographic Information Systems.

**Job Details**

An exciting opportunity to join Business Technology Solutions, working in Case Management Solutions.

You will manage the Council’s Geographic Information System (ArcGIS) and associated tools such as FME. You will work alongside other members of the team to support solutions in Uniform, Assyst and Verint EM Pro. You will be responsible for designing, building and supporting solutions deployed on the platforms. You will test and document solutions using agreed standards and tools. You will liaise with customers in the Council to specify requirements and will offer your professional advice to them to provide effective business solutions.

You will prioritise and diagnose support calls according to agreed procedures. You will ensure that incidents are investigated and resolved. You will facilitate recovery following resolution of incidents. You will ensure that resolved incidents are documented and closed according to agreed procedures.

You will have an element of staff supervision and work allocation. You will work with specialist consultants/suppliers where required. You will be responsible for the implementation of change management plans for complex requests.

A link to the BTS Systems Officer role profile is included below. You will find more information about the job and the type of person we are looking for.

**The Person**

If you meet the essential qualification criteria outlined below, we’d like to hear from you:
Experience working with Geographic Information Systems, particularly ArcGIS.

**Further Information**
- **Role Profile**:

- when preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
- **How We Work Matters**:

- Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
- **Employee Benefits - **Employees have access to a benefits package that offers discounts on a wide range of products and services
- **Directorate Information - **Council Department information