User Experience Designer

1 month ago

London, United Kingdom Zaizi Full time

Zaizi is looking for a User Experience Designer to work in a delivery-focused, agile environment, working with government clients. You’ll be managing and mentoring other User Experience Designers and getting hands on to define and oversee the creation of prototypes and other user-centred design artefacts that will help to understand user motivations, context and behaviour, processes and services, around end-to-end user journeys.

At Zaizi, a User Experience Designer works across a number of multidisciplinary teams and is responsible for planning, defining and overseeing user-centred design activities. You will work closely with analysts, designers, developers and testers to make sure their user-centred design outcomes are understood and inform continuing activities.

This role is remote for the foreseeable future with onsite client working where required and occasional travel to head office in London for workshops/meetings. Our work culture is inclusive, modern, friendly, and democratic. We look for bright, positive-thinking individuals with a can-do attitude. Our people enjoy challenging themselves to be the best at what they do - if that sounds like you, you'll fit right in

**Requirements**:
Role Objectives:

- Line management of other User Experience Designers
- Expert knowledge and experience of user-centred design methods needed to gain a deep understanding of users and their needs and motivations
- Communicate and evangelise user needs to the team and wider stakeholders
- Work with team members to oversee the creation of prototypes
- Work with team members to design and conduct workshops
- Mentoring of less experienced User Experience Designers to help them realise their potential.

You will oversee and support the creation of workshops, prototypes and other design artefacts to inform decision making and drive actions. You will help to define the user-centred design approaches and methodologies for projects and initiatives and help with the planning of user-experience activities.

Core skills & competencies:

- Experience with a range of user-centred design and service design techniques and practices.
- Excellent knowledge and experience of prototyping and interaction design.
- Setting design objectives and choosing appropriate tools and techniques.
- The ability to plan user-centred design activities and define protocols.
- Theming and synthesis outputs from raw research to produce strategic insights
- Communicating information to stakeholders and your team
- Being able to work in an agile and flexible way across a number of agile projects
- Leadership and guidance to others, including team members and other stakeholders
- Mentoring less experienced Designers to develop their skills and knowledge

This is more than a project-facing role, and there will be opportunity for contributing to the development of organisational methods and standards for user research within Zaizi.

SC Clearance:
65,000/75,000

**Benefits**

25 days paid holiday, plus bank holidays

BUPA medical insurance
Workplace Pension 5% employer contribution
Group Life Assurance
Cyclescheme
5 days a year for approved Training
WFH equipment allowance
Buy / Sell Holiday
2 days paid volunteering days

Other benefits:
Flexible working
Work on exciting projects - make a difference
Empowered to make decisions
Encouraged to fail fast and learn quickly

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