Event Sales Advisor

7 months ago

East Grinstead, United Kingdom Chartham Park Golf and Country Club Full time

The Club Company’s mission is to be unquestionably the UK’s premier collection of country clubs and we understand that the bedrock of any successful business is its people, how they treat each other, their customers and how they live and breathe our values day in, day out.

With a warm and welcoming atmosphere, our clubs are set in beautiful locations with an inspiring mix of sporting, leisure and wellbeing facilities offering a feel-good experience to members and guests. Our clubs are an exceptional venue to work and enjoy.

Our CARE values - Caring, Ambitious, Respectful and Energised - are designed to guide and inspire our team every day. Our team members ensure that our clubs are places that people love to visit. Because our customers are a huge part of what makes our clubs so special, we place them at the heart of everything we do.

**Job Role**

Support in the design, manage and organisation of events for The Club Company exceeding customers’ expectations, meeting agreed quality standards, achieving targets, and maximising overall revenue performance.

**Main Duties**
- Provision of support for designing, managing, and organising events including functions, conferences, and social events, from initial enquiry through to booking; liaises with and coordinates pre-booked business and client requirements with relevant department heads; acts as client liaison throughout the duration of the project; ensures events are organised within budgeted targets.
- Support Sales Manager in identifying and implementing new business opportunities
- Actively promotes the venue within the broader corporate marketplace in attracting new business with central marketing support; creates structured outreach plans that target the right areas through promotion and marketing of the property.
- Forward planning and developing bespoke sales and marketing strategies for future business; creates relationships within the business community through networking events and builds corporate database.
- Research competitors to gain insight into their hotel (where applicable), event sales and marketing tactics; implements stronger business strategies, warding off competitors, and capturing market share for The Club Company.
- Follows up events to gauge clients’ satisfaction; ensures that customer feedback and complaints are handled promptly and professionally, with serious issues referred to the Club Director.
- Administers charges and takes full payments, and charges for any additional services provided or items consumed during the event day; liaises with the Accounts department on the matter.
- Implements and enforces the company’s Health & Safety Policy relating to the course and observes safe working practices in accordance with the Health & Safety at Work Act and fire regulations.
- Ensure that all events are booked and administered from start to finish via the Bright lime system and in line with the standard operating procedures for events bookings.
- Working closely with the Exec Sales Manager and Hotel Manager (where applicable), creates ongoing or seasonal promotions and activities to encourage registrations, stimulate sales and create interest among members, guests, management and team.
- Works with the Food & Beverage Resort Manager on projecting the food production required for events.
- Works with the Hotel Manager (where applicable) on the expected service requirements for guests relating to corporate and events business.
- Attends departmental team meetings as required and completes other sales assignments given by the Exec Sales Manager.
- To ensure a high degree of personal presentation and hygiene in line with the company’s dress and appearance policy.
- To be a positive ambassador for the Company’s CARE values at all times.

Your background will be from a golf environment with a proven track record in successfully exceeding targets and the ability to develop strategic commercial partnerships. In addition to a competitive salary, we offer an excellent range of staff benefits, including
- Fun and professional work environment
- Complimentary use of health club, group exercise classes and golf facilities
- Competition play for team members with a golf handicap
- Bonus holiday days
- 50% off when you stay at our hotels
- 50% off meals on duty
- 25% off food, drink, retail and spa treatments at other times
- Discounted membership for a friend or your family membership
- Free Parking
- Uniform provided
- Learning and Development programs
- Employee Assistance Programme
- Opportunities to grow and develop within the group
- Cycle to Work scheme
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Digital Reward & Recognition Scheme

**Job Types**: Part-time, Permanent
Part-time hours: 24 per week

**Salary**: £13,104.00 per year

**Benefits**:

- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site gym
- Ref

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