Catering Supervisor, Front of House

2 weeks ago


Dungannon, United Kingdom The Mount Charles Group Full time

**Mount Charles has an exciting opportunity for a Front of House Supervisor to join its team at Moy Park based in Dungannon.**

**Working Pattern**:

- 37.5 hours per week.
- Monday - Friday
- 09:00 - 17:00
- Flexiblity for evening and weekend work required.

**Rewards**:

- 28 days paid holidays (pro-rata if part-time)
- Training & development
- Uniform provided
- Staff discount portals
- Company Pension
- Voluntary Private Healthcare Scheme and Cash plan Scheme
- Staff wellbeing and employee assistance program
- Employee Referral Scheme

**The Role**:

- Ensuring the service achieves maximum efficiency, always achieving a high standard of customer satisfaction.
- Responsibility for all aspects of the service and team whilst on shift
- Working with the site manager to review and plan for service.
- Ensuring all bookwork is completed within agreed timescales and, company requirements.
- Provide exceptional customer service to all customers
- Implementing staff training as required per company procedures
- Ensuring all HACCP, Food Safety and Health & Safety Legislation requirements are always adhered to.

**The Person**:

- Excellent communication, organisational, and time management skills.
- Previous experience working in a hospitality supervisory role
- Ability to work in a fast-paced environment, deal with issues as they arise, and contribute in all areas of service
- The ability to prioritise and have an eye for detail
- To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity
- To ensure a safe environment

**GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE**

**Salary**: £11.00 per hour

**Benefits**:

- Company pension
- Employee discount
- Health & wellbeing programme
- Referral programme

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Dungannon, BT71 6LN: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Supervising experience: 1 year (required)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (required)
- Customer service: 1 year (required)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: RF-2308-81



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