Bank Healthcare Assistant

8 months ago


Ayr, United Kingdom Priory Healthcare Full time

Providing quality, inspiring innovation and delivering value is what we set out to achieve at Priory Healthcare. Enabling our patients with mental health illness to receive a truly integrated and holistic approach to their treatment, regardless of complexity or severity, thanks to the knowledge and expertise of our multidisciplinary clinical teams.

Assists qualified staff with the assessment and implementation of individual patient care plans undertaking routine tasks and activities as directed to facilitate the wellbeing, dignity and treatment of all patients.
Provides practical support and responsive care to patients who require assistance with intimate personal needs such as dressing, bathing and toileting activities ensuring that such activities comply with procedures and the relevant healthcare legislation.
Observes and monitors the wellbeing of patients ensuring that any unusual physical, mental or emotional occurrences are promptly referred to senior staff/the primary nurse and documented as appropriate.
Provide specific interventions with patients as delegated by a Registered Nurse, and following training and competency attainment. Such interventions include Observation and Engagement with Patients, escorting patients on leave, and being involved in de-escalation and management of violence and aggression.
Contribute to a team approach to patient care in conjunction with all members of the multidisciplinary team.
Participate in regular ward meetings and attend other meetings as requested.
To assist in the maintenance of stock levels, including pharmaceutical products.
To assist in the maintenance of ward cleanliness and tidiness and adhere to infection control policy and procedures at all times.
Develops and maintains a good professional relationship with patients, colleagues and visitors responding promptly and courteously to requests and enquiries.
Help promote and maintain an environment conducive to meeting the needs of the patient / relatives and carers.
Ensure service users are gaining a quality service that is value for their money.
To receive and convey information from telephone or personal enquiries in a courteous manner and ensure all persons visiting the ward are greeted and assisted in a welcoming and supportive manner.

Knowledge / Education / Skills

Educated to a minimum NVQ 1 or GCSE’s in Mathematics and English.
Understands the need for strict confidentiality
Basic IT literacy

Experience

No specific experience required.

Communication

The nature of the role necessitates frequent interaction with staff, patients and visitors on the ward involving the regular exchange of routine information in person and over the telephone. Well-developed observational and listening skills are essential for monitoring the mental, emotional and physical wellbeing of patients.

Responsibility
Leadership
Provides advice and guidance to new starters and agency workers undertaking similar tasks, liaising with the multi-disciplinary team.

Budgets & Equipment

Collective responsibility for the care and appropriate use of resources on the ward.

Information

Responsibility for the accuracy of personal recordings in patients records and maintaining confidentiality.

Working Environment

The problems faced by patients may present difficult and challenging situations, which may heighten the physical, sensory and emotional demands of the role.



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