Scheduling Coordinator

6 months ago


Coleshill, United Kingdom Cannon Fire Sprinkler Contract Ltd Full time

**The Company**

Cannon Fire Sprinklers is a specialist offering the complete Design, Installation and Maintenance of Fire Sprinkler systems and Ancillary services.

**Job Role**

To Support and Deliver Service & Maintenance works providing a high-quality level of Customer Service and Quality is met throughout. Ensuring jobs are scheduled, attended, and completed to customer standard. To support the service business with all day-to-day requests.

**Key Responsibilities**
- Delivering Service to a high-quality standard.
- Answering phone and dealing with Customer Enquires.
- Scheduling and programming of works with Customers and Engineers/Sub-Contractors
- Sending and processing engineering paperwork to customers
- Supporting Engineer efficiency throughout the department
- Raising subcontractor and supplier orders
- Ensuring customer purchase orders are in line with sales cost sheets
- Following through equipment queries and chasing deliveries
- Maintain logging of engineer appointments
- Responsible for external customer portals.
- Arranging permits for visits.
- Ensuring internal processes are kept up to a high standard.
- Support the wider team as and when required.

**Person Specification**
- Previous operational experience.
- Strong customer facing skills.
- Strong written and verbal communication.
- Self-Motivated.
- Creative problem solving.
- Personality - energy, drive and enthusiasm.

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Free flu jabs
- Free parking
- Life insurance
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

Work Location: In person


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