Receptionist

3 months ago


Warwick, United Kingdom Antech Diagnostics Full time

**Job Title**: Receptionist
**Salary**: £23,000 - £27,000
**Location**: Leamington Spa

**Job Type**: Permanent, Full Time
**Hours**: 37.5 hours per week

**Your role and responsibilities**:
Antech Diagnostics are looking for a Receptionist to join their brand new Diagnostics lab in Leamington Spa. You will be the face of the brand, providing a warm and friendly welcome to our customers and guests. You will be able to effectively multi-task, be organised and provide our customers with the best possible customer service experience.

**Key responsibilities include**:

- Provide a warm and friendly greeting for all customers and guests both over the phone and face to face
- Provide exceptional service, address the needs of the guests, and direct them appropriately.
- Answering questions and handling queries within a timely manner
- Provide general administrative support to the team including reporting, printing, copying, scanning and sending information via several delivery methods.
- Supporting safety and security protocols by inspecting facilities for hazards, maintaining emergency equipment, and following the established procedures.
- Liaise with 3rd party suppliers and contractors regarding their onsite visits.
- Arranging refreshments and catering for lunches, buffets, events and functions.
- Distribution of mail and processing of deliveries.
- Ordering and maintaining office supplies.
- Organise meeting room bookings and prepare the rooms for use.
- Assist with additional ad hoc projects when required.

**Experience and skill set required**:

- Proven work experience within a similar Administration or Reception role.
- Customer service driven.
- Polite and professional telephone manner.
- Attention to detail and ability to work independently.
- Organised with the ability to multi-task in a fast-paced environment.
- Excellent verbal and written communication skills.
- Confident using Microsoft Office

**Benefits**:

- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme

**About us**

For more than 30 years, Antech Diagnostics has been the hallmark of the veterinary industry. At the heart of Antech is our love for pets. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centred on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets.

**Part of an amazing global family**

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development.

Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best - caring for pets. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.

Antech Diagnostics is an equal opportunity employer and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all of our associates.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£27,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person


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