Barista Maestro

At Costa Coffee we are passionate about amazing coffee. We are opening our new Costa Coffee Shop at BP Harston on the 3rd of December 2020. As a Barista Maestro you’ll inspire memorable moments for thousands of customers, delivering the best coffee experience to every guest alone with the highest levels of customer service, creating a warm environment and delivering perfection.

A bit about us...

At the heart of Costa Coffee are our values; we believe in Passion, Warmth, Trust and Courage. We’re the No 1 coffee brand in the UK for the 10th years in a row. At Costa, your part of a genuine and warm team that shares a love for coffee, and a desire to deliver great experiences to our customers, our communities and to our people.

A bit about the role...

As a Barista Maestro’s you’ll work closely with the Store Manager, keeping customer service at the heart of everything you do, dedicated to creating incredible experiences for our customers.
- Coach and support the team to deliver unbeatable experiences, while ensuring all procedures are followed, taking the lead on shift
- Deploy the team according to the trading pattern, ensuring right people right place to maximise sales
- Train and accredit new Barista’s, inspiring their new adventure with Costa
- Manage the day to day operations of the store when required, being accountable in the absence of the Store Manager
- Implement new marketing POS, and brief the teams on new recipes / seasonal ranges to ensure continued excellence to maximise every opportunity
- Deliver health & safety, cleanliness and drive understanding and importance of the COSTA check
- From the quality of an espresso to the maintenance of equipment, to monthly coffee excellence scores, you’ll drive the highest of standards every time
- Maintaining accurate stock levels and ensuring all on-site stock is well stored and persevered.

A bit about you

You will have a passion for leading others and a desire to take on shared responsibility - because as we know it’s all about working as a team, and of course you will really love delivering amazing coffee;
- A passion for coffee, customers and colleagues - because sharing your Latte art is a all part of the day job
- Constant desire to overachieve by turning knowledge into operational excellence
- Ability to embrace challenges in a fast-paced, team-driven environment
- Excellent interpersonal skills, and obsessive about customer service
- Career driven with a willingness to learn and be bold, brave and action-orientated
- Flexible approach can do attitude, as each day can offer exciting new challenges

Expected start date: urgently

Part-time hours: 24 per week

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £9.89-£10.89 per hour

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 24 per week

**Salary**: £9.89-£10.89 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability

**Experience**:

- Barista experience: 1 year (preferred)
- Barista Maestro: 1 year (required)
- customer service: 1 year (required)

Reference ID: Costa Coffee