Administrator

7 months ago


Bristol, United Kingdom Heidelberg Materials UK Full time

**Administrator - Full Training Given - (£21k -£22.5K) - Chipping Sodbury**

**Heidelberg Materials Where Diversity Empowers, Individuality Inspires, and Together, We can achieve Net Carbon Zero**

We are dedicated to an inclusive and respectful workplace, valuing diverse skills and backgrounds for our business success. Our culture promotes openness, transparency, and individual growth. We actively encourage diversity in the construction industry and welcome all applicants, regardless of perfect alignment with job descriptions. Elevate your life with our family-friendly policies prioritising wellbeing.

**Description of Team / Department**

The Heidelberg Materials UK Shared Service Centre (SSC) works alongside the business providing administrative support functions and customer excellence.

The Customer Accounts (CA) department is responsible for risk analysis and assessment of customer credit limits, collection of accounts receivable, and proactive management of all aspects of customer accounts

**Purpose of / Responsibilities of the role**

The Customer Accounts (CA) department is responsible for risk analysis and assessment of customer credit limits, collection of accounts receivable, and proactive management of all aspects of customer accounts

Providing excellent customer service (Internally and externally) using our First Line Support model where implemented. Processing all transactional activities through the relevant workflow tool. Ensuring compliance with appropriate processes and controls - supporting the team to keep documentation up to date. Ensuring effective escalation for non-standard requests or issues.

Credit controller for a large ledger within the collections team.

**Skills / Experience**
- Telephone experience
- Word excel and spreadsheets.
- Administration skills
- **Full Training Given.**

**Excellent Remuneration and Benefits**
- **Closed for Christmas**:

- Excellent remuneration packages
- Various incentive bonus schemes
- 27 days holiday (excluding bank holidays)
- Paid day off to Volunteer every year
- Holiday Purchase Scheme
- Sabbatical leave
- Family friendly policies such as enhanced Maternity/Paternity, and other policies including Parental leave, Neonatal care, Adoption
- Access to our Employee Assistance Program for free and confidential advice/support 24/7
- Trained mental health first aiders
- Benefits supporting you and your family, such as Cycle to work, voluntary Life assurance, free eye tests
- Leading pension scheme offering with generous contributions from Hanson
- 24/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays, gym memberships, and much more
- Access to discounted private medical benefits
- Ongoing training and development and opportunities to help further your career
- A comprehensive structured induction program
- Experience within a well-respected global market leader

**Additional Details**

**Location**:Chipping Sodbury

**Full Time**

**Working Hours**:36.25 Hours

**Contract Type**:Permanent

**Shift Description**:8.45am - 5pm

**Salary**: (21 - 22.5K) Dependent on Experience.

**What’s on Offer**:

- **Employer of choice**: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Gold) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador
- **Compensation Package**: Bonus incentives / Generous Pension Schemes up to 15% / Life Assurance
- **Work Life Balance**: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
- **Family Friendly**: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption
- **Social Values**: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)
- **Wellbeing**: Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover

**Job Types**: Full-time, Permanent

**Salary**: £21,500.00-£22,500.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bristol: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Accounting: 1 year (preferred)
- bookkeeping: 1 year (preferred)

Work Location: In person



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