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Apprentice Parking Services Assistant

5 months ago

Grimsby, United Kingdom Equans Full time

**Domain**: Apprentices/Other

**Job type**: Standard

**Schedule**: Hidden (30468)

EQUANS is looking for an Apprentice Parking Services Assistant to join our team in Grimsby on a Fixed Term basis for 24 months. This is a full time role working 37.5 hours per week. On offer is a salary of £11,710 and benefits package.

Equans is looking to recruit a confident and motivated Apprentice Parking Services Assistant to join our team in North East Lincolnshire.

The post holder will be part of the Parking Service Team, who administer the parking policies within the borough, issue of parking permits and administration of penalty charge notices.

Equans offer the opportunity of a great work life balance with hybrid working arrangements (after initial induction) and other benefits commensurate with a successful large international organisation.

What will you deliver?

Whilst undertaking appropriate learning and development, the postholder will become involved and contribute to the following tasks:
Process Penalty Charge Notices (PCN’s). Supporting our partner North East Lincolnshire Council to progress cases to full debt recovery by enforcement agents, meeting all legislative and local deadlines
To be able to interpret legislation, the appeals framework and associated Notice Processing Policy and be able to effectively communicate this information to members of the public
Process and respond to incoming correspondence at all levels
Assist in the processing of all permits
Assist in the preparation of financial and statistical information were necessary
Deal with service requests and telephone enquiries from a variety of customers, sometimes in tense situations
Assist the Senior Notice Processing Clerk to ensure the timely update of service web-pages
Raise purchase requisitions and invoices were necessary
Liaise with the Civil Enforcement Supervisor to ensure a record is maintained of all machine faults
Assist the Senior Notice Processing Clerk in dealing with queries, and Freedom of Information Requests
Maintain records and electronic filing systems to ensure the integrity of all service related data and audit trails, and the prompt and accurate retrieval of information
Ensure that all documents are thoroughly checked prior to submission to external agencies, reporting any cases that fall short of being sufficient, to the CEO Supervisor.
Report inadequate on-street restrictions (such as defects to signs and lines) to the Traffic Regulation Officer
Provide expert advice to the partner at formal representation stage

What can we offer you?

On offer is a salary of £11,710 and benefits package, which includes;
24 days annual leave (+ public holidays)
Life Cover equivalent to 1 times annual salary
Employee discount shopping schemes on major brands and retailers
Gym membership discounts
Cycle to work scheme
Holiday purchase scheme
2 corporate social responsibility days per year
Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
Attractive Employee Referral Rewards Scheme
Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

An interest in business support and administration
4 GCSE (Level 4+ or equivalent) including Mathematics and English
Excellent organisation skills with the ability to work on own initiative
Experience and ability to effectively use IT including databases and Microsoft Word Excel Outlook and Teams.
Effective communication skills with the ability to present information in a clear and concise way, both verbally and in writing.
Flexible to meet the needs of the service
Adaptable to change and new ways of working

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

What’s next?

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your