Entry Level Sales Associate

5 months ago

East London, United Kingdom True Market Solutions Inc. Full time

As a Client Sales Associate, you will play a crucial role in providing exceptional customer service and driving sales for our retail clients. Your engaging personality, product knowledge, and strong interpersonal skills will contribute to a positive shopping experience for customers while achieving sales targets.

**Responsibilities**:
**Customer Engagement**: Greet and assist customers, creating a welcoming and friendly environment. Actively listen to customer needs, offer product recommendations, and address inquiries to enhance their shopping experience.

**Sales Generation**: Utilize product knowledge to promote and upsell merchandise, driving sales and meeting individual and team targets. Employ persuasive communication techniques to encourage customers to make purchasing decisions.

**Client Relationship Management**: Build and maintain strong relationships with clients by understanding their preferences and needs. Proactively communicate new product arrivals, promotions, and special offers to drive repeat business.

**Product Knowledge**: Develop an in-depth understanding of the products offered, including features, benefits, and uses. Provide accurate information to customers and answer questions confidently to assist them in making informed buying decisions.

**Transaction Processing**: Efficiently handle sales transactions, including cash, credit card, and digital payments. Ensure accuracy in pricing, discounts, and receipts, while adhering to company policies and procedures.

**Merchandising**: Participate in visual merchandising activities, ensuring products are displayed attractively and according to established guidelines. Keep the store organized, clean, and visually appealing to create a positive shopping environment.

**Issue Resolution**: Address customer concerns, returns, and exchanges in a professional and empathetic manner. Collaborate with team members and managers to find suitable solutions, aiming to exceed customer expectations.

**Qualifications**:

- High school diploma or equivalent; additional education or training in sales or customer service is a plus.
- Proven experience in a retail sales or customer service role is preferred.
- Excellent communication and interpersonal skills.
- Strong ability to engage customers and build rapport.
- Basic math skills for accurate transaction processing.
- Familiarity with POS (Point of Sale) systems and inventory management software is advantageous.
- Ability to work collaboratively in a team-oriented environment.
- Flexibility to work varying shifts, including weekends and holidays.

In this role, you will contribute to the success of both our clients and our business by delivering exceptional customer service and fostering positive relationships. Your dedication to sales excellence and customer satisfaction will play a key part in enhancing the overall retail experience.

Pay: Up to £2,500.00 per week

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay

Ability to Relocate:

- East London: Relocate before starting work (required)

Work Location: In person

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