Shift Supervisor

4 weeks ago

Epping, United Kingdom Kbeverage Ltd TA Starbucks Full time

**Job Summary and Mission**

This job contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. The incumbent is responsible for modeling and acting in accordance with Starbucks guiding principles.

**Summary of Key Responsibilities**

Responsibilities and essential job functions include but are not limited to the following:

- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
- Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs
- Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
- Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
- Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
- Maintains regular and consistent attendance and punctuality.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.

**Summary of Experience**

Customer service experience in a retail or restaurant environment - 1 Year

**Required Knowledge, Skills and Abilities**
- Ability to direct the work of others
- Ability to learn quickly
- Effective oral communication skills
- Knowledge of the retail environment
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships

**Core Compentencies**

Puts the customer first

Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience.

Works well with others

Listens and communicates well with others within and outside of Starbucks. Creates a team environment that is positive and productive.

Leads courageously

Takes personal responsibility to do the right thing, and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions.

Develops continuously

Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop partners to achieve their potential.

Achieves results

Understands what drives overall business success and is accountable to prioritize and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimize their impact.

**Job Types**: Full-time, Permanent

**Salary**: From £10.75 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Store discount

Work Location: In person

  • Shift Supervisor

    4 weeks ago

    Epping, United Kingdom Premium Country Pubs Full time

    As Shift Supervisor at the George & Dragon Epping, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning...

  • Multi-skilled Supervisor

    3 weeks ago

    Epping, United Kingdom Connect Group Employment Specialists Full time

    **Multi-Skilled Supervisor** **£35k - £38k salary | Full Time - Permanent | Great Opportunity with a Reputable Contractor** A well property development and maintenance Contractor, who have been in business for over 40 years and employ around 500 members of staff recruit a **Multi-Skilled Supervisor **to work on a maintenance team within a commercial...

  • Restaurant Supervisor

    2 weeks ago

    Epping, United Kingdom The George & Dragon Epping Full time

    The George & Dragon is a popular local restaurant serving British classics with a premium flair, welcoming everyone from people popping in for a coffee to those celebrating milestone events with us We are looking for an experienced restaurant supervisor from a premium casual dining background to join our team & help drive the business even further at a pay...

  • Front of House Supervisor

    2 weeks ago

    Epping, Essex, United Kingdom Loungers Full time

    Front of House Supervisor - New Opening - EppingWe're opening a fabulous new site and you could be perfect for the teamAre you a Supervisor, Team Leader, Barista Maestro or anything in between...? Then here's your chance to join a company that can help you progress while encouraging you to be your true self.What do you get? Tips shared equally across the...

  • Fm Supervisor

    2 weeks ago

    Epping, Essex, United Kingdom Essex Partnership University NHS Foundation Trust Full time

    FM SupervisorMobile Supervisor for West Essex Clinics with use of company vehicle during working hoursRole Brief:To participate in the provision of the in-house FM services within the Trust's West Essex Community Clinics. The FM services comprises of the cleaning services, however some other services are unit specific. Appointed person will have access to a...

  • Front of House Supervisor

    2 weeks ago

    Epping, United Kingdom Loungers Full time

    Front of House Supervisor - New Opening - EppingWe're opening a fabulous new site and you could be perfect for the team!Are you a Supervisor, Team Leader, Barista Maestro or anything in between...? Then here's your chance to join a company that can help you progress while encouraging you to be your true self.What do you get? Tips shared equally across the...

  • Front of House Supervisor

    2 weeks ago

    Epping, United Kingdom Lounges Full time

    We're opening a fabulous new site and you could be perfect for the team! Are you a Supervisor, Team Leader, Barista Maestro or anything in between...? Then here's your chance to join a company that can help you progress while encouraging you to be your true self. What do you get? Tips shared equally across the team, based on hours worked ...

  • Front of House Supervisor

    4 days ago

    Epping, United Kingdom Loungers Full time

    Front of House Supervisor - New Opening - EppingWe're opening a fabulous new site and you could be perfect for the team!Are you a Supervisor, Team Leader, Barista Maestro or anything in between...? Then here's your chance to join a company that can help you progress while encouraging you to be your true self.What do you get? Tips shared equally across the...

  • Front of House Supervisor

    2 weeks ago

    Epping, United Kingdom Loungers Full time

    Front of House Supervisor - New Opening - EppingWe're opening a fabulous new site and you could be perfect for the team!Are you a Supervisor, Team Leader, Barista Maestro or anything in between...? Then here's your chance to join a company that can help you progress while encouraging you to be your true self.What do you get? Tips shared equally across the...

  • Front of House Supervisor

    4 weeks ago

    Epping, United Kingdom Loungers Full time

    Front of House Supervisor - New Opening - EppingWe're opening a fabulous new site and you could be perfect for the team!Are you a Supervisor, Team Leader, Barista Maestro or anything in between...? Then here's your chance to join a company that can help you progress while encouraging you to be your true self.What do you get? Tips shared equally across the...

  • Front of House Supervisor

    2 weeks ago

    Epping, United Kingdom Loungers Full time

    Front of House Supervisor - New Opening - EppingWe're opening a fabulous new site and you could be perfect for the team!Are you a Supervisor, Team Leader, Barista Maestro or anything in between...? Then here's your chance to join a company that can help you progress while encouraging you to be your true self.What do you get? Tips shared equally across the...

  • Front of House Supervisor

    4 weeks ago

    Epping, United Kingdom Lounges Full time

    We're opening a fabulous new site and you could be perfect for the team! Are you a Supervisor, Team Leader, Barista Maestro or anything in between...? Then here's your chance to join a company that can help you progress while encouraging you to be your true self. What do you get? Tips shared equally across the team, based on hours worked ...

  • Fm Supervisor

    2 months ago

    Epping, United Kingdom Essex Partnership University NHS Foundation Trust Full time

    FM Supervisor Mobile Supervisor for West Essex Clinics with use of company vehicle during working hours **Role Brief**: To participate in the provision of the in-house FM services within the Trust's West Essex Community Clinics. The FM services comprises of the cleaning services, however some other services are unit specific. Appointed person will have...

  • Warehouse Supervisor PM | Epping

    2 weeks ago

    Epping, United Kingdom Kilcoy Full time

    ABOUT US As a rapidly growing world-class organisation with a global footprint spanning every step of the food journey – join us to create food the world loves to eat! Our people are innovative, with a diversity of expertise, working together with our customers to create value at every opportunity. We are constantly looking for problem solvers who...

  • Front of House Supervisor

    3 weeks ago

    Epping, CM16, Ongar, United Kingdom Lounge Careers Full time

    We're opening a fabulous new site and you could be perfect for the team!Are you a Supervisor, Team Leader, Barista Maestro or anything in between...? Then here's your chance to join a company that can help you progress while encouraging you to be your true self.What do you get? Tips shared equally across the team, based on hours workedCompetitive...

  • Head Waiter/waitress

    2 weeks ago

    Epping, United Kingdom Premium Country Pubs Full time

    As Head Waiter/Waitress at the George & Dragon Epping, you’ll bring your experience and passion to lead your team on the floor. You’ll act as a supervisor, to provide the service that will keep our guests coming back for more. Join us at Premium Country Pubs. We craft food and drink into something truly special. Picture beautiful interiors in stunning...

  • Fm Assistant

    2 months ago

    Epping, United Kingdom Essex Partnership University NHS Foundation Trust Full time

    To participate in the provision of the in-house FM services to a specified area within the Trust, which may include in-patient wards, admin/clinical areas and retail outlets. The FM services comprises of the cleaning, catering, portering, bed making and laundering services, however some of these services are unit specific. Therefore sections of this job...

  • Fm Assistant

    2 weeks ago

    Epping, Essex, United Kingdom Essex Partnership University NHS Foundation Trust Full time

    To participate in the provision of the in-house FM services to a specified area within the Trust, which may include in-patient wards, admin/clinical areas and retail outlets.The FM services comprises of the cleaning, catering, portering, bed making and laundering services, however some of these services are unit specific. Therefore sections of this job...

  • Assistant Manager

    18 hours ago

    Epping, United Kingdom Loungers Full time

    Assistant Manager - EppingLounges are pretty special places, and what makes them so special are the brilliant people who run them. As Assistant Manager, you'll be supporting the General Manager to maintain that brilliance across the team,delivering 14 great shifts to make sure that every customer leaves happy. You'll support the day-to-day running of the...

  • Cleaner (Part-time)

    4 weeks ago

    Epping, United Kingdom Coopersale Hall School Full time

    We are looking to recruit a new cleaner to join our after hours team at Coopersale Hall School in Epping, Essex CM16 7PE The hours are from 3.30pm until 7.15pm Mondays to Fridays during term times (34 weeks), with six weeks' work in the holiday periods at 3.75 hours per day. Overall, this is a position for 40 weeks of the year, with the hourly rate at...