Back of House Porter

6 months ago

London, United Kingdom Compass Group Full time

Back Of House Porter - Twickenham Stadium

£28662.4 per annum

Who We Are:
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.Focussed on ?doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare - Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment discounts - up to 55% off cinema tickets
- Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts - Discounts with holiday companies such as TUI and Expedia
- Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
- Meals on duty
- Vodaphone discounts
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH's and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby's first birthday
- Holiday purchase scheme
- On-going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products

More about the role:
**JOB PURPOSE**:
Responsible of setting up all catering facilities at Twickenham Stadium. Setup includes heavy lifting and moving. To undertake a comprehensive range of general and departmental tasks to the required standards to support the efficient and smooth running of the venue in line with contractual requirements. Ensuring all tasks are carried out with due regard to all Health & Safety and Food Safety regulations and that all areas of responsibility are kept consistently clean, maintained.

**ACCOUNTABILITIES**:

- To be polite, professional and friendly at all times with customers, clients and colleagues
- To ensure the highest level of customer care is adhered to at all times
- To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
- Promote Twickenham Experience Ltd (TEL) at all times and act as a TEL/Compass advocate
- To always look out for opportunities to develop our service.
- As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency
- To ensure all areas are set to the highest standards and in line with client requirements
- To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene
- To break down areas as required, ensuring all standards are adhered to and areas are left in an acceptable standard
- To report health and safety issues to your line manager, including all accidents and near misses
- To promote good safety habits and methods of work
- Respond to the pace of the business in terms of speed of work and productivity
- To ensure all linen requirements are distributed and collected accordingly throughout the stadium
- To clean all work areas during and after use and remove all waste to the appropriate area
- To observe and comply with all company and unit procedures relating to cash handling and security, reporting any issues to your line manager
- To operate machinery as shown and trained to do so, ensuring that the equipment is used safely and in accordance with current regulations and company policies
- To report any equipment faults/damage to property as appropriate
- To keep all areas used for storage in an acceptable standard
- To clean machinery as required and in line with company standards and policies
- To accept and check appropriate deliveries and ensure items are stored as required.
- To ensure all hired equipment is accounted for, checked on delivery, made ready for collec

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