Business Administration Apprentice

2 weeks ago

Warrington, United Kingdom Emtec Climate Solutions Full time

Emtec Climate Solutions is an industry leader in energy management and climate control solutions. We specialise in providing commercial clients with sustainable, innovative HVAC (Heating, Ventilation & Air Conditioning) solutions. Our dedication lies in delivering outstanding customer service, products of the highest quality, and technologically advanced solutions to our clientele.

Job Overview:
We are seeking a motivated and detail-oriented individual to join our team as a Business Administration Apprentice. This is an excellent opportunity for someone who is interested in gaining practical experience in a professional office environment. As an apprentice, you will work closely with our administrative team and receive on-the-job training to develop your skills and knowledge in business administration.

What we require from you:

- Undertake administrative tasks such as photocopying, processing mail, maintaining filing systems, archives and updating information.
- Answering the telephone and liaising with staff, clients and other agencies to assist in the delivery of services.
- Produce spreadsheets, quotes and reports from written documents.
- Assist in the scheduling of engineers and making sure parts are ordered for certain jobs as and when needed.
- Checking timesheets weekly and adding labour onto the relevant jobs.
- Learn to provide support including diary management, travel planning, arranging and supporting events and meetings.
- Managing and collating expenses for assigned engineers.
- Assisting with Fleet Management, checking trackers, booking in repairs, etc.
- Deal proactively with day to day queries and requests from internal and external clients in a timely way.
- Ordering PPE/Clothing when necessary.
- Learn to manage professional development and prioritisation of workload to include training time required to achieve relevant apprenticeship qualification.
- Provide any other additional administrative support to the team in line with the needs of the business.

Expected Behaviour:

- Communicate with openness and honesty
- Treat everyone with courtesy, fairness and respect
- Participate as an effective team member
- Remain positive even when under pressure
- Always represent the company in a professional manner
- Able to work effectively, under pressure and does not allow own emotions to affect colleagues or clients
- Professional in appearance and behaviour
- Able to work effectively in a team and on own initiative
- Actively assist Company by demonstrating a willingness to grow with the Company.
- Able to prioritise work in line with company goals
- Is flexible in their approach and attitude to work
- Has an excellent record of timekeeping and attendance
- Always willing to take full responsibility for own actions/inactions
- Always respects rules of confidentiality & behaves in a non - discriminatory manner
- At all times works in a way consistent with and supportive of the values and standards of Emtec Climate Solutions Limited

What we will offer:

- An opportunity to learn on the job in this role.
- 12 Month salary review
- 20 Days paid holiday plus Bank Holidays
- This is a permanent role with a 3 month probationary period.
- On completion of the Apprenticeship, the learner will achieve a Level 3 qualification in Business Administration.

Please note that all positions at our company are paid, including apprenticeships.

**Job Types**: Full-time, Apprenticeship, Graduate

Pay: £14,866.00-£15,689.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Expected start date: 03/06/2024

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