New Client Advisor
5 months ago
**Job Title**: New Client Advisor - Late Shift
**Location**: Uxbridge
**Salary**: £24,000 + uncapped commission
**Fixed Hours**: 11AM to 8PM - Total of 37 hours per week
**Working Days**: Monday to Friday
**Tenure**: Permanent about **giant**
For 30 years giant have provided specialist, end to end workforce management software and support services to recruitment agencies and corporate companies, internationally.
To understand more about giant and our services, please browse our websites at:
As a **New Client Advisor** you will be the first point of contact for all new client enquiries and will be responsible for promoting the benefits of **giant’s** range of services, skillfully handling objections and finally, converting potential leads to a completed sale.
You will deliver excellent customer service, whilst dealing with general inbound customer enquiries in a polite and professional manner as well as building a long lasting and profitable relationship with our clients by providing a service in line with agreed service level agreements and KPIs. responsibilities:
- to be the first point of contact for all new enquiries
- to provide excellent customer service to new and existing clients
- to understand and learn all the aspects of the product range and drive sales of all **giant** services
- to communicate effectively and work as part of a team with a can-do attitude
- to ensure the client is happy with the service they receive
- to consistently achieve set KPI’s skills and experience required: essential:
- to be educated to a degree level or have at least 2 years’ experience in a customer service or onboarding role
- previous sales experience
- excellent verbal and written communication
- able to work well in a high volume, fast paced environment
- strong customer centric attitude
- strong rapport building skills
- diligent with a strong attention to detail benefits:
- 31 days holiday per year (inclusive of bank holidays)
- pension scheme
- ‘dress down’ Fridays
- employee assistance program
- health cash plan
- **giant** advantage (employee reward discount scheme)
- subsidised gym membership with Nuffield Health
- life assurance
- cycle to work scheme
- access to Tusker car benefit scheme
- employee referral bonus
- role relevant training
- long service awards
- access to free 24/7 online GP, mental health support and virtual wellbeing via Wecare
1
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00 per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay
- Store discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Work Location: In person
Reference ID: WTA 24.07.23
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