Property Management Specialist

5 months ago

Coventry, United Kingdom The Karnani Full time

KARNANI is an accommodation provider for Students and Working Professionals in the UK. With a focus on creating a sense of community, KARNANI provides well-designed living spaces, co-living, studios and flats that encourage social interaction and milestones celebrations.

About the job

**Role Description**

This is a part-time on-site role for a Property Management Specialist. The Property Manager will be responsible for handling day-to-day tasks related to property management, lease administration, customer service, sales, and communication

**Tenant Relations**:

- Communicate effectively with tenants regarding leases, maintenance issues, and rent payments.
- Handle tenant inquiries, complaints, and emergencies promptly and professionally.
- Ensure tenant satisfaction and retention through proactive communication and problem-solving.

**Lease Management**:

- Oversee the leasing process, including advertising vacancies, screening potential tenants, and negotiating lease agreements.
- Enforce lease terms and policies, including rent collection and lease renewals.
- Coordinate move-in and move-out procedures, including inspections and security deposit refunds.

**Maintenance and Repairs**:

- Conduct regular property inspections to identify maintenance needs and safety concerns.
- Coordinate and oversee maintenance and repair work, including obtaining quotes, scheduling contractors, and ensuring quality workmanship.
- Respond promptly to maintenance requests from tenants and address emergencies as they arise.

**Financial Management**:

- Prepare and manage the property budget, including operating expenses, capital improvements, and reserves.
- Collect rent payments, late fees, and other charges, and maintain accurate records of financial transactions.
- Monitor expenses and implement cost-saving measures where possible to maximize profitability.

**Property Marketing and Promotion**:

- Develop and implement marketing strategies to attract and retain tenants.
- Utilize various advertising channels, such as online listings, signage, and social media, to showcase available properties.
- Conduct market research to stay informed about rental trends, competitor pricing, and demographic shifts.

**Legal and Regulatory Compliance**:

- Stay updated on landlord-tenant laws, fair housing regulations, and local building codes.
- Ensure compliance with lease agreements, eviction procedures, and property safety standards.
- Address legal issues and disputes in a timely and professional manner, consulting with legal counsel when necessary.

**Vendor and Contractor Management**:

- Identify reliable vendors and contractors for property maintenance, repairs, and other services.
- Negotiate contracts, obtain bids, and oversee vendor performance to ensure quality and cost-effectiveness.
- Maintain positive relationships with vendors and evaluate their performance regularly.

**Risk Management**:

- Implement risk management strategies to minimize liabilities and protect the property and its occupants.
- Obtain appropriate insurance coverage, such as liability insurance and property insurance.
- Address safety hazards and implement preventive measures to reduce the risk of accidents or injuries.

**Reporting and Documentation**:

- Prepare regular reports for property owners, summarizing financial performance, occupancy rates, and maintenance activities.
- Maintain accurate records of leases, inspections, maintenance work, and financial transactions.
- Provide documentation and support for audits, tax filings, and legal proceedings as needed.

**Continuous Improvement**:

- Stay informed about industry best practices, emerging technologies, and market trends.
- Seek feedback from tenants, property owners, and other stakeholders to identify areas for improvement.
- Proactively address challenges and implement solutions to enhance the overall efficiency and profitability of the property management operations.

**Qualifications**
- Excellent communication and customer service skills
- Experience in property management and lease administration
- Proven sales and marketing skills
- Strong organizational and problem-solving skills
- Attention to detail
- Ability to work in a team environment
- Bachelor's degree in Business Administration, Real Estate, Property Management, or related field
- Experience in the hospitality industry is a plus
- Familiarity with property management software is a plus

**Job Type**: Part-time

**Salary**: £11.45-£13.45 per hour

Expected hours: 20 - 22 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Flexitime

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Coventry, CV1 1FJ: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales: 1 year (required)
- Property Management: 1 year (required)
- Customer service: 1 year (required)

Licence/Certification:

- Drivin

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