UX Researcher

2 weeks ago

Milton Keynes, United Kingdom Lorien Full time

**UX Researcher**6 monthsJanuary 2024 Start**Inside IR35**Hybrid Working - 2 days a week in the office (Milton Keynes)**

My client a top company is currently looking to recruit a UX Researcher to join its team on a contract basis. This role will be working 2 days a week in the office. Please note that this contract is inside of IR35 and will have to be set-up as Umbrella/PAYE.

**Key responsibilities**
- Designing, planning and executing methods of user testing research including, user interviews, surveys, cards sorts and click tests.
- Identifying and managing usability testing requirements, including outputs and analysis and maintain documented evidence in an auditable format.
- Understanding and validating customer journeys using an array of tools including customer journey mapping, data analysis, competitor benchmarking and user research.
- Supporting the UX designer with producing simple wireframes and mock ups that can be used to communicate to stakeholders and complete usability testing on
- Ensuring all customer content, communications and interactions meet the digital standards

**What you will bring.**
- Proven experience in usability testing and being able to use multiple sources of customer insight to understand a customer's needs and pain points.
- Strong knowledge of tools and technologies that aid the UX design and usability process
- Strong written and verbal communication skills to help facilitate workshops and guide discussions as well as producing reports, summaries for stakeholders and steering committees.

**It would also be nice for you to have.**
- Proficient user of testing and design tools such as User Zoom, Attest and Figma
- Experience of planning and running moderated usability testing
- Examples of producing flat, and ideally interactive, prototype/wireframes
- Understanding of the customer and knowledge of what motivates and drives customer behaviour to support customer centric decision making
- Experience working collaboratively in a cross functional team as part of an agile, iterative development process

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

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