Housing Officer

4 weeks ago


London, United Kingdom TRI Consulting Full time

Large Housing Association requires a Housing Officer to provide a personal holistic housing management service to residents.

**Responsibilities**:
Responsible and accountable to residents for providing an excellent, empathetic, and personal housing management service. This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues theyhave raised are resolved appropriately.

Take ownership of your work and support residents to deliver a quality service

You will influence others and advocate effectively for your residents to get the job

You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives.

Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner.

Look for opportunities to continually improve the service and anticipate the needs of your customers

Assess prospective residents and establish a professional and trustworthy relationship with from the very start of the tenancy.

Manage void properties to be ready to let including specifying work orders on standard voids.

Manage landlord repair

Work with Asset Management colleagues to resolve complex repairs in a timely manner.

Complete all actions required to ensure effective rent and service charge collection and debt management.

Identify customer support needs and work with partners to make sure customers are safe in their homes.

Identify over-crowding or under occupation and work with your customer to help them move to a more suitable home.

Inspect the condition of each estate you manage every month and take necessary action to keep your estates and blocks clean and tidy as well as reporting any hazards or risks.

Complete all FRA actions as directed.

Skills and experience:
Excellent communication skills and a commitment to providing the best possible customer experience

Previous experience working as a Housing Officer or general Social Housing experience


  • Housing Officer

    1 month ago


    London, United Kingdom Housing Ltd Full time

    **We are a Privately owned property management company which specialises in the Social Housing sector. We are looking for an experienced Housing Officer to join our company.** * * * The main responsibilities will include; managing a portfolio of properties undertaking all housing management functions to include considering referrals, preparing tenancy...


  • London, United Kingdom RSR Housing Full time

    RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. RSR are currently recruiting for** Housing Choices Officer** Newham HPAS (Homeless Prevention & Advice Service) is...

  • Housing Officer

    7 days ago


    London, United Kingdom EHSL Supported Housing Full time

    **Title**:Housing Officer **Salary**:£32,550 **Hours**:Monday to Friday, 9am - 5pm **- **37.5Hr a week **Annual Leave**:25 Days per annum, plus your Birthday off and All Bank holidays! EHSL recognises long service and commitment by giving an additional 2 days holiday a year when staff have been with the company for 3 years. EHSL is an accredited Living...

  • Housing Officer

    1 month ago


    London, United Kingdom Ekaya Housing Association Full time

    Job Summary: We are seeking a detail-oriented generic Housing Officer to join our team. The Housing Officer will be responsible for managing housing operations, assisting tenants, and ensuring efficient property management. **Responsibilities**: 1. Rent collection and arrears management including representing the organisation in Court 2. Tenancy...


  • London, United Kingdom Albany Housing Full time

    **Albany housing is a London based not-for-profit organisation aiming to prevent homelessness. We work closely with vulnerable and socially excluded individuals to help transform their lives. We have a great opportunity for An Admin and Housing Officer to join our team and provide support to our residents, support staff and Management.** **It is vital you...

  • Housing Officer

    5 days ago


    London, United Kingdom Sapphire Independent Housing Full time

    Sapphire is a specialist housing association providing quality housing, support and related services to single people and families in housing need across three London boroughs and Hertsmere. We are investing heavily in our stock and are committed to delivering high levels of customer care to a diverse client group. This is an opportunity to make a...

  • Housing Officer

    5 days ago


    London, United Kingdom Sapphire Housing Group Full time

    Job description Sapphire is a specialist housing association providing quality housing, support and related services to single people and families in housing need across three London boroughs and Hertsmere. We are investing heavily in our stock and are committed to delivering high levels of customer care to a diverse client group. This is an opportunity to...

  • Housing Officer

    1 week ago


    London, United Kingdom Hightown Housing Association Full time €39,039

    About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.We currently manage over 8,000 homes and employ over 1,000 full and part...

  • Housing Officer

    5 days ago


    London, United Kingdom Sapphire Housing Group Full time

    Sapphire is a specialist housing association providing quality housing, support and related services to single people and families in housing need across three London boroughs and Hertsmere. We are investing heavily in our stock and are committed to delivering high levels of customer care to a diverse client group.  This is an opportunity to make a...

  • Housing Officer

    20 hours ago


    London, United Kingdom Sapphire Housing Group Full time

    Sapphire is a specialist housing association providing quality housing, support and related services to single people and families in housing need across three London boroughs and Hertsmere. We are investing heavily in our stock and are committed to delivering high levels of customer care to a diverse client group.  This is an opportunity to make a...

  • Housing Officer

    5 days ago


    London, Greater London, United Kingdom Sapphire Housing Group Full time

    Sapphire is a specialist housing association providing quality housing, support and related services to single people and families in housing need across three London boroughs and Hertsmere.We are investing heavily in our stock and are committed to delivering high levels of customer care to a diverse client group. This is an opportunity to make a difference...

  • Housing Officer

    19 hours ago


    London, Greater London, United Kingdom Sapphire Housing Group Full time

    Sapphire is a specialist housing association providing quality housing, support and related services to single people and families in housing need across three London boroughs and Hertsmere.We are investing heavily in our stock and are committed to delivering high levels of customer care to a diverse client group. This is an opportunity to make a difference...


  • London, United Kingdom Helix Housing Association Full time

    The role is mostly administrative and involves liaising with builders and the handyman to organise repairs, checking compliance and providing cover for the Housing Officer when they are absent. Helix Housing Association has tenants from the age of 45 and older and additional duties would involve accompanying the Housing Officer on property inspections to...


  • London, United Kingdom Windrush Housing Full time

    Responsibilities: Provide housing related support service for WHA clients. - Assist clients to identify clear routes to basic services that are available according to their individual circumstances. - Providing advice and support on, Benefits, Education, Health, Employment and community involvement. - Help clients ensure that they have copies of all...

  • Housing Officer

    1 week ago


    London, United Kingdom Service Care Solutions - Housing Full time

    **Job Title: Housing Officer** **Work Pattern: 36 hours** **Type: Permanent** **Location: East London (Hybrid working available)** **Purpose of the Role** I am representing a client based in Havering, who are looking for someone to provide a high-quality housing management service which deals with tenancy and leasehold management services to residents living...


  • London, United Kingdom Unity Housing Support Full time

    **Job description** **Housing Support Officer** **Overview** Unity Housing Support is a provider of an intensive housing support service in the London borough of Brent. We have an exciting opportunity for a proactive and versatile individual to join our service as a Housing Support Officer. This role gives the opportunity to spend your days making a real...


  • London, United Kingdom Unity Housing Support Full time

    **HSO - Job Advert/Specification** * Unity Housing Support is a provider of an intensive housing support service in the London borough of Brent. We have an exciting opportunity for a proactive and versatile individual to join our service as a Housing Support Officer. This role gives the opportunity to spend your days making a real difference to vulnerable...


  • London, United Kingdom Unity Housing Support Full time

    **Unity Housing Support is a provider of an intensive housing support service in the London across London. We have an exciting opportunity for a proactive and versatile individual to join our North and North West London service as a Housing Support Officer. This role gives the opportunity to spend your days making a real difference to vulnerable adults in...


  • London, United Kingdom Catalyst Housing Association Full time

    **Salary**: £35,000 per annum **Location**: South East London **Weekly Hours**: 35 **What we’re looking for**: Peabody are looking for two full time, permanent Specialist Housing Officers to provide a high quality locality based Specialist Housing Management service across all London boroughs. **Do you have;** Experience of working in a housing...


  • London, United Kingdom Unity Housing Support Full time

    **HSO - Job Advert/Specification** * Unity Housing Support is a provider of an intensive housing support service in the London borough of Brent. We have an exciting opportunity for a proactive and versatile individual to join our service as a Housing Support Officer. This role gives the opportunity to spend your days making a real difference to vulnerable...