Dental Receptionist

6 days ago

Margate, United Kingdom {my}dentist - Integrated Dental Holdings Full time

**Key accountabilities**

**Performance**
- Take ownership of the daily and weekly tasks to be completed by the reception team
- Support the promotion of patient choice through asking patients to complete Smile Checkers and provide information about products, services, promotions, available finance options and oral health products
- Conduct regular system reviews to identify and action issues around debt, open courses, DNAs

**People**
- Build and nurture great working relationships with the Clinical team
- Be actively involved in the smooth running of the practice by working well with your practice team
- Share your knowledge and experience with team members and undertake any suitable training to enhance your job role

**Process**
- Fill the diary and optimise appointment booking by using the principles of colour coded SMART diaries
- Take ownership for all aspects of money management including transmitting electronic claims daily (EDI)
- Comply with the mydentist health and safety policy and all relevant risk assessments including ergonomic
- Always adhere to mydentist policies and procedures

**Patients**
- Welcome patients whether it be in person or over the phone, establishing the reason for their visit/call and ensure they are treated in a friendly, courteous and professional manner always communicating information about waiting times
- Accurately update and protect patient information including on the patient electronic database
Book next appointments before the patient leaves and action reminders including courtesy calls

Work Remotely
- No

**Job Types**: Part-time, Permanent

Pay: £10.50 per hour

**Benefits**:

- Store discount

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

Ability to commute/relocate:

- Margate CT9 1DL: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Medical Receptionist: 1 year (preferred)
- Medical Secretaries & Receptionists: 1 year (preferred)

Work Location: In person

Expected start date: 01/07/2024

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