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Freight Forwarding Administrator
3 weeks ago
Advanced Supply Chain are looking to welcome a highly organised and team oriented Freight Forwarding Administrator into their Freight Forwarding department. Our Freight Forwarding Administrator will be working alongside our Key Account Manager to manage our highly successful global home wear account, you’ll be responsible for making sure operational process are accounted for and actioned daily.
**Key Responsibilities of our Freight Forwarding Administrator**:
Liaising with our subcontracted hauliers and in house team placing haulage bookings and securing confirmations
Proactively carrying out call overs to ensure all bookings are secured daily
Proactively chase ETAs with hauliers monitoring deliveries on the day and reporting any failures or delays to the customer in a timely manner
Maintain the customer booking document updating bookings with the correct information and logging any changes
Manage delivery KPI’s and update the booking sheet daily with any failures including the correct failure codes
**Key skills and experiences of our Freight Forwarding Administrator**:
Experience of Cargowise
Customer service administration experience
Skilled in the use of Microsoft Excel
High drive to deliver excellent customer service
Highly organised with a willingness to learn and develop
**What will you get in return as our Freight Forwarding Administrator?**
Are other exciting discounts include 25% ASOS discount code (after 6 months) rising to 30% after 3 years employment. Access to Reward Gateway giving you access to discounts off fashion, travel, luxury jewellery, dining, and entertainment and much more
We also offer free yearly flu vaccinations, eye care vouchers through Specsavers for eye tests or to help towards the cost of eyewear as well as pay to enter private healthcare for both medical and dental through Westfield Health.
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