Dental Lab Receptionist

2 weeks ago


London, United Kingdom iDentical Dental Laboratory Full time

At iDentical Dental Laboratories we are looking for a staff member that is an admin personal. We welcome applicants that have admin experience as well as laboratory experience in other fields, you do not need to have previous dental laboratory experience but it can be beneficial if you do. Previous dental nursing experience would be beneficial too. This job can be suitable for a Dental Technician that does not wish to fabricate a prosthesis and is happy to be office based.
- **Previous reception experience is needed.**_
- **Duties include**:_
- Packing dental appliances in bags before posting them
- Submitting the paperwork and invoices on the system
- Collect and report customer feedback to ensure that best practice is recognized and maintained
- Answer incoming customer inquiries and phone calls
- Engage with customers in a friendly and professional manner while actively listening to their concerns
- Invoicing dental practices
- Using LabTrac
- Book keeping
- Chase invoices from dental practices
- Being tidy and keeping the lab tidy
- Delivering packages to dental practices by foot (5-10mins walk)
- Organising paper work, lab dockets and invoices
- Other duties that we will train you for include: Filing inspection logs, filing invoices, organizing the waste collections; shredding, general recycling, stock ordering, and organizing our courier drivers.
- Understanding DAMAS rules and regulations (you can learn on the job)
- Ordering couriers to deliver jobs
- Excel and word knowledge
- Booking gophr, uber and other delivery services such as DPD
- Ordering new materials

We are a Dental Laboratory at the heart of Central London ( Marylebone Ln ), as dental technicians, we create Dental appliances for dentists e.g. veneers, dentures. This would be a great opportunity to build your CV and get experience in the dental field. The dental appliances that we create need to either be posted or dropped off at our neighbouring dental practices which is where you come in

**What we need from you**:
Please research dental labs before hand.

iDentical is a busy dental laboratory producing private work. We are based in Central London, working **Monday to Friday 8:30 am to 5:00 pm** with 45mins lunch. We also offer 28 Days of Annual paid leave including Bank holidays. Lateness will not be tolerated. Salary is between **£21000 - £24450 yearly depending on experience.**
- _**ONLY APPLY IF YOU HAVE READ THE DESCRIPTION**_

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£24,445.00 per year

**Benefits**:

- Company pension

Schedule:

- 10 hour shift
- 8 hour shift

Ability to commute/relocate:

- London, W1U 2QG: reliably commute or plan to relocate before starting work (required)

**Experience**:

- medical receptionist: 1 year (preferred)
- receptionist: 1 year (preferred)

Work Location: In person

Expected start date: 01/05/2023


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