Team Leader/building Champion

3 weeks ago

Sheffield, United Kingdom Ministry of Justice Full time

**Team Leader/Building Champion - Sheffield Combined Court Centre - 70349**
**£25,827 - £27,170**
**Sheffield**:
- New recruits to the Civil Service joining MoJ are expected to join at the band minimum.-
- Existing Civil Servants moving at the same grade will retain their existing remuneration package.**Directorate: Operations**:
**Pay Band: EO**:
**Job Title: Building Champion / Team Leader**:
**Location: Sheffield Combined Court Centre**:
**Term: Permanent**:
**Background**:
HM Courts and Tribunals Service (HMCTS) is an agency of the Ministry of Justice (MOJ) and provides the supporting administration for the Judiciary across England and Wales. It delivers services to the public directly in court and tribunal buildings, remotely via business and service centres and digital services online.
HMCTS is embarking on a period of significant change and this includes creating high quality digital products and services, modernising the court estate, updating and replacing its technology, speeding up and streamlining working practices, refurbishing buildings to reduce maintenance costs and provide much improved services for service users, especially vulnerable witnesses and victims.
Making a real difference to people’s lives is such an integral part of working at HMCTS that we’ve built it into an agreement with everyone who works here. It’s called our people promise. Please click here to find out more and here Building Champion guide (justice.gov.uk)
Purpose of the role
The Building Champion role will work closely with and support the relationship between HMCTS Facilities Management (FM) and operational staff, to ensure that our court and tribunal buildings are looked after and maintained more effectively than ever before.
- Duties will include:
- Manage and plan the workload of a team which provides administrative support and excellent customer service to all stakeholders, judiciary and management.
- Lead and manage a team of staff, ensuring that its members are organised, and fully skilled to meet their work objectives, using Lean TIBs, SOPs and other continuous improvement tools.
- To assist in the delivery of performance against targets.
- Lead a team of staff ensuring that its members are organised, and fully skilled to meet their work objectives. Effectively managing both team and individual performance, addressing any issues as they arise, in line with HR policy.
- Be responsible for health and safety issues for the team and their immediate working environment.
- Take a lead in employee engagement activities to maintain good working relationships with staff and to improve service delivery and staff morale / motivation.
- Ensure staff are aware of HMCTS strategic objectices/and or updated in relation to corporate messages.
- Ensure that performance management and reward & recognition systems are utilised effectively throughout area of responsibility, ensuring consistent standards through benchmarking, and encouraging and rewarding good ideas and creativity.
- Plan, co-ordinate and organise training and development for staff. Ensuring that learning & development needs of all staff, including inductees, are identified and met.
- Act as a single point of contact for HMCTS operational colleagues and Judiciary on matters relating to your building.
- Monitor the effect of building problems on operational activity and provide insight into local operational priorities and issues to support FM decision making.
- Keep colleagues and judiciary informed of relevant building-related activities and issues.
- Attend regular meetings with FM colleagues and external FM service partners to inform performance evaluation.
- Work with FM colleagues to minimise the impact to operations whilst works are in progress and keep staff and court users informed.
- Engage with the local Facilities Manager and the FM helpdesk to support the delivery of required estate works.
- Reporting facilities related issues via phone to ENGIE and OCS Helpdesk (i.e. reporting leaking taps, lighting issues, air conditioning issues etc)
- Liaising with Facilities Management with queries and for escalations on behalf of Operations.
- Assisting their designated sites with building related matters (i.e. ensuring communications are relayed to sites, for example, ensuring posters are displayed)

**Skills/Knowledge required**:

- Ability to organise your workload, and plan effectively
- Strong stakeholder management and communication skills
- Problem solving and decision-making skills
- Ability to Multitask effectively
- Strong resilience skills and able to work under pressure

**Salary**:
£25,827 - £27,170

**Additional Information**:
**Working Arrangements & Further Information**

**Flexible working hours**

The Ministry of Justice offers a flexible working system in many offices.

**Benefits**

The MoJ offers a range of benefits:
**Annual Leave**

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

Ther

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