Street Ranger

**Huddersfield Street Ranger**

Street Rangers operate in Huddersfield town centre. They are employed to work in a Huddersfield Town Centre but may be required to travel for operational and training purposes. Street Rangers are out in all weathers visiting businesses, monitoring street activities, and providing quick in-person response to incidents across the entire Huddersfield BID area. They assist with a wide range of duties such as event management, fist aid assistance, jet washing and graffiti removal. They are the boots on the ground operators of Huddersfield BID and present a positive, capable and vital element of our objectives.

Street Rangers are based in offices at Market Avenue

Street Rangers are the front face of the BID organisation and as such are the ambassadors for the town centre. They must always conduct themselves professionally in order that their presence will reflect positively on the town.

In this role the main duties can be summarised as follows:

- Must clear police vetting or similar as required by the company
- Communication with members of the public, providing directions, advice, and a general welcoming presence.
- Liaison with businesses, handling customer enquiries as they arise or referring these on to the relevant person/organisation.
- Promotion of responsible citizenship in respect of litter, graffiti, and related issues.
- Assistance in the reduction of business crime, thus improving the perception of the town centre as safe place in which to be.
- To provide a reactive jet washing service to Levy Paying businesses within the BID Zone, as well as carry out a program of street cleansing and jet washing to represent the “Attractive” element of the Huddersfield BID objective
- Provision of an extensive and daily uniformed presence around the town (and outskirts which fall within the Business Improvement District) in all weathers to maximise contact with businesses in the area. This is to be conducted on foot. This presence should aid impromptu communication with businesses and members of the public.
- Completion of any cleaning, painting, and repair work together with general ‘housekeeping’ tasks including the removal of graffiti, stains, weeds, rubbish etc, as directed and appropriate.
- Removal of ‘sharps,’ including broken glass and syringes as appropriate (by way of notifying the relevant authority).
- Report of damage/incidents to the appropriate authority which an employee believes may constitute a Health & Safety issue.
- Report of damage/incidents to the appropriate authority which an employee believes may constitute a Health & Safety issue.
- Liaison and operation alongside the Police, Council Officers, and external contractors in pursuit of employee’s duties.
- Maintenance and growth of relationships with Levy Payers and other Town Centre Businesses.
- Use of appropriate tools and equipment, including security radios.
- Maintenance of methodical and accurate records of required information. This may be electronically or by completion of written Police Statements if required.
- Adherence to the uniform policy (including the wearing of stab vest and other uniform items as issued) and adherence to the company’s general dress code.
- Attendance of training courses (at the Company’s expense) as and when required by the Company to achieve a satisfactory level of attainment.
- Adherence to all company policies and procedures as set out in the Staff Handbook.
- Completion of any other duties as deemed appropriate and delegated by the Line Manager from time to time.
- To report items of low-level environmental concern such as graffiti, broken street furniture, damaged highways through the online platform or radio system.
- Assist with pre-planned BID events and adhoc requests from close stakeholders
- Assist with the Hello Huddersfield unit
- Assist with BID projects which relate to our 4 Objectives as directed by the Huddersfield BID Manager

**Person Specification**

Essential
- Exceptional organisational skills with the ability to multi-task and prioritise effectively.
- Excellent all-round communication skills at all levels to include the public.
- Good attention to detail and presentation of work
- Ability to work on own initiative and as part of a team.
- Willingness and ability to follow operational procedures, as dictated by the company.
- Strong work ethic with flexible attitude to duties and hours.
- Good reporting skills.
- Confident and friendly personality.
- Ability to remain calm is pressurised situations
- Appropriate level of fitness for role
- **Full UK Driving Licence**

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£22,000.00 per year

Schedule:

- 10 hour shift
- 12 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Ability to commute/relocate:

- Huddersfield, West Yorkshire: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you comfor