Maintenance Operative

8 months ago

Cheltenham, United Kingdom Collegiate Full time

**About Collegiate**

Collegiate AC Ltd is a market leader in purpose-built student accommodation with over 10,500 beds in 21 cities across the UK. We work closely with our partners to be the most trusted accommodation choice for students by creating a unique experience where everyone feels they belong.

The key to Collegiate’s rapid growth has been our focus on delivering excellence in all areas and working as collaborative and supportive team.

As an operator we want our business to be run by the best people.

**About this role**

**Key Responsibilities**

To ensure all of our Residents, Guests and Contractors, receive exceptional Customer Service and Care, consistently presenting a professional and courteous approach, as a face of the business.

Completing all shift procedures, including but not limited to:

- Checking all Plant Room Equipment is in good working order
- Ensuring Fire Exits are Closed and Free of Obstacles
- Checking the Fire Panels and Emergency Lighting Battery Panels for faults
- Ensuring all storage rooms, risers, plant rooms and the cleaning cupboards are all locked and secure.
- Ensuring the Bin Stores are Tidy and Empty Bins are moved to the Front
- Check all doors to the buildings are secure, and clear litter from around the perimeter of the building and common outside areas.
- Complete any maintenance jobs as given by the Assistant Manager.
- Complete Weekly Checks
- Complete Monthly Calorifier Temperature Check
- Supervise all service contractors during their maintenance visits and call outs; ensuring c**o**ntractor activity is conducted safely and in line with our policies/service agreements.
- Actively participating in ensuring the company meets all of its business KPI’s
- Be vigilant and aware regarding all Health & Safety issues.
- Work closely with all departments to ensure excellent communication amongst all areas; be proactive and willing to assist other departments when the business requires.
- Have a desire and ability to improve your own knowledge and abilities through on-going training, and undertake all mandatory online trainings as required (e.g. fire aid, health and safety, GDPR)
- Work as part of a diverse team with colleagues from different viewpoints, cultures and countries

Please note that due to the nature of the business and this specific role there are a large number of ad-hoc tasks which occur throughout the year - the JD is not exhaustive.

The nature of the role means that you may be required to work outside of your hours (move in weekends, summer etc). Travel may be required.

**Person Profile**:
**Skills/Ability/Knowledge**:

- Professional, Courteous and Approachable
- Manages priorities & takes responsibility for outcomes
- Focuses on results
- Good time keeping and communication

**Essential**
- A good command of written and spoken English
- Eligible to work in the UK

**Preferred**
- Sound understanding of electrics, plumbing, carpentry and gas equipment.
- H&S testing experience

**Exceptional**
- Basic electrical, plumbing, building works certification (NVQ or equivalent) Previous experience of managing a preventative maintenance plan
- Experience in a similar environment with a proven record of delivering results.

Collegiate standards*
- It is your personal responsibility to work within Collegiate’s policies, procedures and processes at all times. For the purposes of clarity, this includes but is not limited to, items such as our employment policies, health and safety policies, equal opportunities, data protection, compliance and money laundering responsibilities.
- All employees will act in accordance with appropriate professional and legislative regulations and codes of conduct
- The Company expects all employees to maintain good standards of electronic and/or paper filling as required in their role
- You will be expected to carry out all aspects of your role profile and any additional responsibilities as requested from time to time

**Job Types**: Full-time, Permanent

**Salary**: £22,308.00 per year

Work Location: In person

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