Mental Health Coach

4 months ago

London, United Kingdom The Centre for Better Health Full time

Job description

We are looking for an experienced Mental Health Coach who can understand, motivate, empower and support clients with a range of mental health needs.

The Centre for Better Health is part of the City and Hackney Wellbeing Network, a multi-agency programme offering an innovative network model delivering outcomes-based mental health support. Working as part of a cross-network blended team, the Mental Health Coach will manage a caseload of complex clients from the start to the end of their journey in the Wellbeing Network. The Coach will spend one day a week at Mind in the City, Hackney and Waltham Forest, and the rest of the time at the Centre for Better Health.

The Mental Health Coach will support discussions concerning what recovery means for each individual, identify personal goals, appropriate care and interventions and model for the client how to manage new challenges and celebrate successes.

**Main Duties**

Service Delivery
- Deliver skilled, evidence-based practice and facilitate self-help for people managing long-term mental ill health
- Offer skilled screening and assessment, informed by knowledge of the spectrum of mental health needs and risk factors
- Manage a caseload of complex clients, working together to create care plans, goals and monitor their progress against these through regular check-ins and reviews
- Facilitate client access to the Wellbeing Network offer of groups and therapy (SST)
- Ensure clients are aware of external interventions and services available
- Support clients with advice and guidance around mental health including on crisis services, daily living, and other relevant factors such as volunteering and employment opportunities
- Work and communicate with counterparts in other relevant services to ensure service users’ care plans are joined up and that the service user experiences the best overall support
- Support delivery of open access safe spaces
- Collate information on local wellbeing activities that are free and open access
- Prepare and support clients for move on from the Network

Record keeping and monitoring
- Keep accurate and up to date electronic records of client notes, including assessment, one to one and review notes, client satisfaction and wellbeing scores
- Maintain and develop service monitoring and evaluation records, to ensure that the impact of the overall Wellbeing Network service is evidenced
- Monitor the views of clients regarding the effectiveness and quality of the Wellbeing Network

Learning and development
- Participate in learning and development opportunities, following assessment of personal and professional development needs
- Participate in regular one-to-one supervision sessions with your line manager and group clinical supervision with colleagues

General
- Comply with the Centre’s policies, procedures and processes
- Attend and participate in relevant meetings and give reports/presentations when required
- Promote learning and development and attend appropriate training and supervision
- Develop team cohesion, team working and a positive “can-do” culture which encourages creativity, learning and high performance

Please note that this job description is not exhaustive and may change depending on the need and development of the organisation.

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