Team Member

7 months ago

Luton, United Kingdom Lagardère Travel Retail (UK & IRE) Full time

**Do you love the buzz of the airport? Enjoy working in a dynamic environment, where no two days are the same? If so, we have just the opportunity for you**

We are currently recruiting for our YO Sushi store situated in the departures area of London Luton Airport; we are currently looking for energetic, enthusiastic new members to join the team that have a passion for excellence, teamwork and a passion for great food

Previous experience in a food environment and a customer facing role preferred. **This job is not eligible for sponsorship**

**Job Purpose**:
As a Team Member you'll play a vital role in assisting customers with their needs and providing recommendations.You will follow all safety guidelines and handle transactions for YO Sushi food products, You'll work as part of a team to offer excellent customer service and customer satisfaction, contributing to a positive dining experience for our guests.

**Key Responsibilities**:
**Food**: Follow food safety protocols to ensure the freshness and quality of food products. Have a strong knowledge of all our product specs to deliver our fantastic menu to the highest standards. have a keen eye for the detail on our products.

**Cleaning**: Maintain cleanliness and hygiene standards throughout the restaurant, including dining areas, kitchen surfaces and equipment. Follow cleaning schedules and procedures to ensure a safe and sanitary environment for customers and team members.

**Inventory**: Restock as needed to ensure smooth operations during peak hours. Rotate stock and check expiration dates to minimise waste and ensure product freshness. Operate the cash regiter and handle all transactions accurately.

**Team Collaboration**:Work collaboratively with other team members to coordinate all food tasks, assembly, and service efficiently. Communicate effectively with other Team Members and Supervisors to ensure smooth workflow and address any issues or concerns.

**Organisation**: Follow all Yo guidelies on table settings, tableware etc.

**Customer Service**:Greet customers with a friendly and welcoming attitude, take orders accurately and efficiently, and manage customer payments. Deal with customer inquiries promptly and professionally. Ensure all customers have a positive dining experience and ask for reviews.

**Work environment**:
This role is in a fast-paced environment that can be physically demanding; extended periods standing, walking, and performing repetitive tasks.

Flexibility for work pattern over 7 days on a shift basis.

**Our company**:
One of the two divisions of the Lagardère group, Lagardère Travel Retail is a pioneering global leader in the travel retail industry and the only operator to have established a comprehensive and world-recognized leadership across multiple business activities.

Cumulating more than 170 years of experience in travel retail since the opening of the first bookstore in 1852 at Paris Gare de Lyon, we deliver new experiences for travelers every day.

Operating over 5,000 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 42 countries worldwide, we generated €5.2bn sales in 2022.

Since 2004 after the initial opening of its first duty free store in Belfast International Airport they rapidly expanded throughout the UK & Ireland and now operate 27 stores across 10 airports and 9 ferries.

**Accessing the airport**:
A five-year working and personal reference, along with a Criminal Reference Check, will be required for this role as the store is airside in the departures lounge. This will be discussed in more detail at interview stage or please contact us if you have any questions regarding this.

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