Senior Network Engineer

3 weeks ago

Birmingham, United Kingdom Counter Terrorism Policing Full time

*Job Title: Senior Network Engineer - Band N - Counter Terrorism Policing HQ*

*Salary: £45,192 to £49,280 plus a Location allowance of £1,721. You will receive £45,192 the band minimum. Progress to the band maximum of £49,280 will be via incremental progression.*

*Location: East Birmingham*

Help to keep critical IT systems running smoothly - and the nation safe.

Counter Terrorism Policing HQ (CTP) relies on a wide range of technologies. As a Senior Network Engineer, you will help to maintain national systems to support CTP operations to keep the country safe.

This is your chance to play a part in protecting the UK. You will provide technical support for critical national network infrastructure, dealing with incidents, user requests and technical changes. You will also be a key player in our continuous improvement strategy, supporting and improving business as usual operations and projects. With your skills, we can make sure that crucial systems are available and secure so CTP can operate at its best.

You’ll join a team of expert engineers working from our air-conditioned operations centre located east of Birmingham, with easy access from the M6 and M42. As part of a large, friendly, and dedicated team, you’ll provide technical support for the network, from 7am to 7pm on weekdays. Compressed shift patterns are available allowing a 4-day working week. You’ll also join an on-call rota, approx. 1 week in 4, for critical support of the national infrastructure.

Day to day, you’ll manage your own workload, prioritising issues and escalating them as necessary. We’ll expect you to meet key standards, SLAs, best practice, and security procedures, so you’ll need to be an experienced 2nd or 3rd line infrastructure engineer.

As a skilled network engineer, you’ll possess an excellent understanding of networking technologies across multiple vendors, particularly Cisco technologies. If you don’t have a CCNP qualification already, you’ll be working towards this. You should be keen to learn and develop whilst being technically creative and confident to make suggestions and formulate action plans. Experience with service desk management systems and ITIL best practice is desirable as is any experience in scripting and automation.

*Key Responsibilities*
- Provide technical support for National infrastructure relating to business as usual (BAU) and projects to ensure objectives are being met in line with CTP priorities
- A focus on improving internal systems
- Ensure personal workload is effectively managed, prioritised and issues are escalated to line management as necessary
- Ensure Adherence to required polices, standards, controls, and best practice
- Ensure SLAs for services are met
- Create and maintain technical documentation to ensure all services are maintained and knowledge is shared
- Proactively maintain and update the infrastructure to ensure security and reliability
- Proactively monitor environments to help prevent issues arising
- Ensure security procedures are followed, to comply with the relevant accreditation, procedures and/or guidance
- Support and mentoring of other members of the team to build a strong support service

*As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.*

**Salary**: £45,192.00-£49,280.00 per year

Work Location: In person

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