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Customer Service Assistant

4 months ago

Walsall, United Kingdom Durovin Bathrooms Full time

Excellent communications skill - both written and verbal.

**The Admin element of this role is as follows**:

- Prompt response to customer enquires.
- Advising customers of product details and prices.
- Arranging delivery of goods.
- Updating customer details accurately.
- Dealing with eBay / Amazon enquiries.
- Checking returns.
- Booking and amending delivery dates.
- Dealing with After sales issues.
- Other jobs need to support in office and warehouse

**Skills required**:

- A competence in computer-based systems, such as office, outlook and internet browsing are essential for this role.
- Experience of working on eBay/ Amazon preferred
- Excellent written English and descriptive skill
- Applicants must be eligible to work in the UK.

**Full time Wages: £10.50 per hour at First year; There is one day for training without pay before starting.**

**This is a rolling contract, we will offer permanent position after 2 years rolling contract.**

**Applicants must be eligible to work in the UK.** **Working hours: Monday-Friday 8:30am-5:00pm (One hour lunch time); 37.5 working hours per week.**

**There are 23 days inc. bank holiday annual leave at first contract year.**

**Job Types**: Full-time, Temp to perm

**Salary**: £10.50 per hour

**Benefits**:

- Casual dress
- Company events
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 14/08/2023