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Pensions Officer

5 months ago

Milton Keynes, United Kingdom Network Rail Full time

Pensions Officer

**Location**:
Milton Keynes, GB

**Department Name**:
HR Compensation & Benefits Pensions (348101) G5

**About Network Rail**:
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We’re an organisation where people matter.** **When you’re part of our team, you matter to us, and you matter to millions.

We're continuing to build a more diverse and inclusive organisation which is representative of the passengers we serve. To do this, it is essential we become a more open, diverse and inclusive organisation, harnessing the skills and expertise of all our people and attracting the best talent to help us have a safe, accessible railway for everyone.

We believe that investing in our people is one of the most effective ways of improving the safety, reliability and efficiency of the railway.

We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.

**Brief Description**:
We are looking for a **Pensions Officer** **to fill a **Permanent** opportunity based in either **Milton Keynes or London Waterloo, **to provide support to the Director of Pensions and Pensions Manager in relation to the administrative and operational matters of the Network Rail (NR) Pension Schemes. Also to provide guidance and answer queries from employees (and their professional advisors) of NR in relation to their Pension Provision.

**About the role (External)**:
**What will your day look like?**

The role of **Pensions Officer** **is a multifaceted role in that you will undertake various duties including (but not limited to):

- Supervise individuals in the Pensions Team on the operation and administration of NR’s Pension arrangements. Develop junior members of the Pensions Team to deliver effective succession planning for all roles.
- Provide pro-active guidance to employees, The wider NR HR Community and resolve queries in relation to NR pension arrangements.
- Maintain and improve effective working relationships within NR HR and Finance, along with the 3rd party Scheme administrators for an effective delivery of pension services.
- Evaluate and look to continually improve the development of the plain English communications strategies and materials for both NR and the Pension Scheme Trustees on Pensions related topics.
- Manage work streams and provide oversight and support to NR Business-wide large projects in relation to the delivery of pension related benefits and to lead on small-medium pension related projects. Provide support on HR initiatives as required.
- Check and approve the more complex calculations of contributions and benefits for scheme members across the various NR Pension Schemes.
- To provide support to the Pensions Manager in the preparation of Trustees/Committee meetings along with attending the meetings as and when required.
- Identify and recommend appropriate department improvements to Director of Pensions, to improve company processes, systems and data accuracy. Once improvements are agreed then proceed to implement.
- Deliver presentations on company pension arrangements to employees and the HR Teams as when required.
- Carry out any additional duties within reason as and when required.

**Person Specification**
- 1. Experience of working within an Occupational Pensions Department.

2. Knowledge of the provision and legislation of UK Pension Benefits.

3. Experience of a wide range of aspects of pension scheme administration and the calculation of benefits.

4. Ability to effectively communicate complex information and issues to non-specialists.

5. Ability to manage customer expectation and deliver great customer service.

6. Highly Analytical individual who has high attention to detail.

7. Able to build strong relationships with both key internal and external stakeholders

Desirable but not essential:
1. Appropriate pensions professional qualification

2. Excellent Communicator

3. Has a willingness to develop others.
- **Vacancy Type**: Permanent, Full Time**
- **Location**:Milton Keynes **(You will need to live within 90 minutes travel from this office or be willing to relocate in order to meet this requirement) **or London Waterloo. **Occasional travel to other office locations may be required.
- **Interviews**:W/C 3**rd** April 2023 (The date may change according to business needs)**
- **Band & Salary**:Pensions Officer - 4C** - £41,711 - £46,925 per annum, plus benefits **depending upon experience**

**What can we offer you in return?**

We have a range of benefits including:

- 28 days annual leave entitlement, plus Bank Holidays and five volunteer days.
- My Benefits - our discounted online shopping site.
- A range of discounted offers inc