Event Coordinator

3 months ago

Brighton, United Kingdom Masterclass Full time

**Do you have a passion for sports? Enjoy travel or events? **Our highly regarded Masterclass Sports Tours Brand are seeking an Event Coordinator to join their Operations Team in Brighton.

Masterclass are taking over 3000 students on tour annually, we've seen how sport forges lasting friendships and instils a commitment to excellence. Whether it's being coached by international athletes, competing against local teams or enjoying a cultural excursion, every aspect of a Masterclass sports tour builds confidence and team spirit - and creates lifelong memories. Being part of Travelopia, we are able to support a student’s development in unison with their educational framework and build an outstanding learning experience outside of the lecture room.

Reporting to the Event Manager and operating as part of the Masterclass Sports Tours operating team, this role will be responsible for organising seamless tour experiences for our customers. Our Masterclass Events take place across the UK and Europe throughout the year, and you will be responsible for the end-to-end delivery of these.

The role exists to ensure that the customers receive a high level of personalised service which are key to maintaining the brands’ outstanding experience. The role requires you to develop outline tour itineraries into detailed, often complex, itineraries with accurate information. You would be part of the team that looks to exceed the customers’ expectations. These tours require logístical planning and preparation, as you balance the needs of the customer with key business targets. Attention must be given to the commercial and safety requirements of the business along with management of supplier and customer relationships being key to this role.

**What you will be doing**:

- Work closely with the Tour Manager and administer their expectations from the moment a new tour is agreed, through to the post tour follow up by taking full ownership of the tour’s delivery and outcomes
- Book and organise all individual components of a tour including, transport, accommodation, fixtures, excursions, meals and kit
- Organize all event components including, sports venues, sports coaches, tournament schedules and reps
- Lead our Masterclass Events at one of our key European destinations for up to two weeks at a time, 3 times a year
- Ensure all final itinerary details are prepared and given to the group at least 2 weeks in advance of travel
- Responsibility for checking payments to suppliers, working within the tour budget
- Work closely with the Sales team to ensure that Tour requests are handed over accurately
- To occasionally be part of the internal on-call rota system

**What we are looking for**:

- Good understanding of UK and worldwide sports participation and the various needs of each sport, across a broad range of sports including one or more of; Rugby, Netball, Cricket, Hockey and Football
- Ability to quickly learn systems, processes, and procedures
- High level of numeracy and accuracy ensuring attention to detail
- Strive to provide an excellent service to the client and all internal departments

**What’s In It For You**
- Competitive salary with annual salary review
- 33 days annual leave that increases with length of service (including bank holidays & Educational travel)
- The opportunity to buy up to 10 days of additional holidays per annum
- Hybrid working model
- Wider scope for learning, working with teams across the world
- Travel benefits and retail discounts

We believe people are happier and perform best when they are able to be their true self, and that diverse teams deliver better results.

Together we will cultivate a diverse, equitable and inclusive environment, where everyone can flourish. We are committed to inspiring change through increasing awareness of, and counteracting, unconscious bias; building an inclusive culture, and embracing diversity in all its dimensions.

LI-SR1 #LI-HYBRID

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