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Support Worker

4 weeks ago

Castle Douglas, United Kingdom Park Homes UK Ltd Full time

**Role Details**

**Job Title: Support Worker**

**Reports to**:
Team Leader

**Job Overview: (Note - In addition to these functions, employees are required to carry out such duties as may reasonably be required)**
- To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior Carer/Nurse
- To support and enable service users to maintain skills and personal interests whilst delivering person-centred care unique to each individual
- To maintain skills at a current level and undertake such training and development as required, from time-to-time, to maintain and progress knowledge

**Location**:
The service premises, but you may be required to work from other locations at the discretion of the company and with appropriate notice.

**Working Hours**:
Varying shift patterns as agreed with the manager.

**Responsibilities and Duties of the Job**

**Role-specific Duties**:
The Carer’s responsibilities include but are not limited to the following:

- Ensure service users are at the heart of care delivery and their wishes and preferences enhance their wellbeing
- To contribute to the efficient running of the service
- Support service users to maintain their relationships and connections with the local community
- Ensure personal plans and other information about how to support service users are followed
- Be responsible for informing the senior carer/nurse of any changes in the needs of service users
- Be responsible for promoting and protecting the welfare of those individuals they support

**Working with Others**:

- Develop effective working relationships with other employees within the service
- Work in cooperation with members of the multidisciplinary teams to maximise opportunities for service users
- If desired by the service user, maintain and develop relationships with family, friends and other people important in their life

**Leading by Example**:
Other duties and responsibilities to be undertaken may include any (or all) of the items in the following list:

- Seek opportunities for personal and professional growth
- Be a role model for other carers and be an ambassador for the service
- Work within the SSSC Code of Practice
- Be professional, polite and reasonable at all times

**Personal and Professional Development**:

- Register with the SSSC and work within the prescribed timeframe and work within the SSSC Codes of Practice
- Have knowledge of, and work within, the Health and Social Care Standards
- Obtain the relevant qualification to remain registered with the SSSC if not already in possession of the qualifications commensurate with the role
- Attend statutory training and any other training as directed by management
- Understand and follow all policies and procedures relevant to the role
- Be open to learning opportunities
- Complete e-learning and in-house training courses as required by the home manager

**Person Specification**

**Specific Requirement for Qualifications**

**Essential = E**

**Desirable = D**

Good English - written and verbal - E

Registered or willingness to register with the SSSC - E

SCQF Level 6 or willingness to obtain qualification - D

**Specific Requirement for Skills**

Proficient Written Skills - E

Ability to maintain care plans/records in accordance with the service’s policy - D

**Leadership Skills**

Ability to induct and orientate new employees to the job role and service - D

Ability to provide service users with support/assistance as they accomplish daily tasks, including bathing, eating, dressing, grooming and using the bathroom - E

Ability to communicate any problems, concerns or changes to Senior Support Worker and service users’ family members as needed - E

**Good Communication Skills**

Ability and willingness to build rapport with service users by establishing personal connections and showing interest in their lives - E

Recognise the importance of effective communication within the multidisciplinary team, with service users and their families/friends, whilst recognising service users’ needs for alternative methods of communication, and respond accordingly - D

Has the communication skills to inform colleagues, management and professionals about the needs of service users - E

**Specific Requirement for Skills**

**Problem-solving Skills**

Is able to adapt to and address situations quickly - E

Can plan, develop, implement and assess approaches to promote health and wellbeing, whilst recognising and reporting situations where there might be a need for protection - D

**Disposition/Personal Attributes**

Has a positive attitude and is able to maintain this even in challenging situations - E

Is empathetic, honest, and kind, and works well as part of a team - E

Is reliable and good timekeeping skills - E

Is dedicated to providing the best possible service to those in their care - E

**Specific Requirement for Previous Experience**

Previ

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